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AI Automation Engineer with 10+ years in AI/ML Testing & Automation
Technology Oriented Senior Quality Assurance Engineer with chronicled success & testing experience of 11+ years entailing deep specialization in AI/ML testing & validation for enterprise-grade systems. Currently engaged as AI Tester for a Big Four firm, delivering high-impact AI chatbot solutions with strong emphasis on model accuracy, fairness, explainability & regulatory compliance. Realized substantial enhancements in operational efficiency & elevated client satisfaction levels by 40%. Recognized for bridging the gap between data science, engineering & quality governance, with proven success in validating NLP & ML models across global markets (US, UK, Australia). Brings a strong blend of AI risk awareness, automation rigor & business-facing quality assurance. Leveraged expertise in a range of testing methodologies encompassing model validation, bias assessment & performance enhancement, while refining capabilities in automation and continuous integration techniques. Showcased expertise in the application of MLOps methodologies, facilitating the smooth incorporation of testing protocols within machine learning workflows to uphold exceptional quality & dependability. Notable success in successfully driving a transformative agile initiative that resulted in 25% increase in project delivery speed. Attained 7% reduction in operational costs through the implementation of automated workflows & process optimizations. Recently acknowledged for leading a project that enhanced model accuracy by 10%, reflecting dedication to excellence & forward-thinking approaches in AI testing methodologies. People Leader skilled in training, governing, monitoring & motivating multi-cultural teams entailing 6+ members, delivering business value with high morale & low attrition.
Sikkim Manipal University
MBA · Human Resource Management
August 1, 2011 – June 30, 2011
Mumbai University
B.Com.
August 1, 2004 – June 30, 2004
Orion India Systems Pvt. Ltd.
AI Testing Specialist
April 1, 2022 – Present
India
Orion India Systems Pvt. Ltd.
Quality Assurance Engineer
July 1, 2014 – April 1, 2022
India
Payza
Senior Specialist Grade 3 (Transaction Banking)
October 1, 2012 – January 1, 2014
India
Convergys India Pvt. Ltd.
Senior Customer Service Executive & Subject Matter Expert
October 1, 2009 – September 1, 2012
India
Capita Offshore Services Pvt. Ltd.
Senior Associate (Reinsurance)
June 1, 2007 – October 1, 2009
India
Diploma in Import-Export Management
Welingkar Instiute
June 1, 2026 – Present
Professional Automation Test Specialist - Selenium with Java
Unknown
June 1, 2026 – Present
Playwright MCP with JavaScript
Unknown
June 1, 2026 – Present
Lean Six Sigma Green Belt
Unknown
June 1, 2026 – Present
Diploma in Financial Management
National Institute of Management Studies
June 1, 2026 – Present
ISTQB Certified Tester AI Testing (CT-AI) v1.0
Unknown
January 1, 2024 – Present
ISTQB Foundation Level Certified
Unknown
January 1, 2022 – Present
Cultural Fit Analysis
The candidate's experience with international client engagements (US, UK, Australia) and managing multicultural teams suggests a good cultural fit for diverse work environments. Their history of driving transformative agile initiatives and improving project delivery speed indicates a proactive and results-oriented mindset. The transition from traditional QA to specialized AI Testing demonstrates adaptability and a willingness to embrace new technologies, which is beneficial for an AI Automation Engineer role. However, the educational background in HR and Commerce, while providing a broader business perspective, is not directly technical, which might require a stronger emphasis on their practical experience and certifications for technical cultural alignment.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, strategic planning, adaptability, and communication skills, as evidenced by their experience leading QA teams, managing international client engagements, and driving agile initiatives. Their ability to collaborate with Data Science and DevOps teams indicates good operational fit for cross-functional environments. The Lean Six Sigma Green Belt certification also suggests a focus on process optimization and quality improvement.