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Lead Quality Analyst with 6+ years in BFSI Domain
Business Analyst & Lead QA Engineer with 6.5+ years of BFSI experience specializing in Payments (NPSS Aani), Retail & Corporate Lending, Collections, and Customer Onboarding. Experienced in requirement gathering, BRD/FSD analysis, gap assessment, process mapping, and stakeholder coordination. Strong track record in leading SIT/UAT cycles, validating complex banking workflows, and ensuring regulatory-compliant product delivery. Utilizes Git and Microsoft Copilot to streamline requirement interpretation, user story creation, test case design, and BA documentation—improving clarity, speed, and delivery quality.
Cultural Fit Analysis
The candidate's experience across multiple banking applications and systems (NPSS Aani, Cards, BNPL, Retail & Corporate Loans, Customer Onboarding) demonstrates adaptability and a broad understanding of the financial sector. The progression from Manual Test Engineer to Lead Software Engineer (QA/BA) and Associate Test Lead shows a commitment to growth and leadership. The diverse project experience with different banks (ADIB, Equitas Bank, Chola, Karur Vysya Bank) indicates an ability to integrate into various organizational cultures and project environments.
Soft Skills & Operational Fit
The candidate's resume highlights strong collaboration and stakeholder management skills, acting as a bridge between business, development, product owners, and QA teams. Experience in leading QA teams and managing daily stand-ups and defect triage meetings indicates good operational fit for a lead role. The summary also mentions improving clarity, speed, and delivery quality, suggesting a results-oriented approach.