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Sales Manager with 10+ years in Sales Operations & Client Management
12 years of experience starting from field sales and sales operations specialist with various roles in multiple organizations. I have been exposed to different client facing roles while understanding my customer needs, learning about different Telco products, and gaining business understanding. Currently, I am helping my organization as sales Manager and sale operations specialist which includes presales activities including sales support, pricing, customer onboarding, engagement, Order login, Program Management and delivery while coordinating across teams to ensure the right solution offering for the customer.
CV Raman University
B. Com
N/A – Present
IASE University
Diploma
N/A – Present
Nirmala High School
SSC
N/A – Present
Tata Communications Limited
Sales Manager/Sales Operations Specalist.
May 1, 2023 – April 1, 2025
Bengaluru, Karnataka, India
Door Sabha Nigam Limited
Sales Assistant Manager
October 1, 2022 – March 1, 2023
Bengaluru, Karnataka, India
Tata Communications Limited
Sales Support
December 1, 2015 – September 1, 2022
Bengaluru, Karnataka, India
Hathway Data and Cable Limited
Sales Associate
September 1, 2012 – September 1, 2015
India
Cultural Fit Analysis
The candidate's experience across multiple organizations (Tata Communications, Door Sabha Nigam, Hathway) and various roles within sales and sales support indicates adaptability. Their involvement in managing global enterprise accounts and working with diverse product portfolios suggests a broad perspective and ability to integrate into varied business environments. The emphasis on customer delight and process improvement aligns with a results-oriented culture. The breadth of skills listed, from sales strategy to CRM and data analysis, suggests a versatile individual who can contribute to different facets of a sales organization.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their extensive experience in sales operations, CRM management, and coordination with cross-functional teams. Their background in customer retention, service, and complaint management, coupled with an entrepreneurial approach, suggests a proactive and customer-centric mindset. The ability to streamline sales processes and handle escalations indicates strong problem-solving and organizational skills. However, the assessment data does not provide specific insights into stress handling or team collaboration beyond general role descriptions.