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Technical Lead with 10+ years in Payment Switching & Mission-Critical Platforms.
Banking technology professional with 15+ years of experience supporting high-volume payment ecosystems across global financial institutions. Specialist in payment switching, ATM/POS transaction systems, and enterprise banking platforms, with deep expertise in BASE24 switching environments and HP NonStop Tandem infrastructure. Proven track record of maintaining mission-critical transaction platforms with near-zero downtime, leading L1/L2 production support teams, and resolving complex technical incidents across large banking environments. Experienced in production stability, disaster recovery implementation, and platform optimization for high-availability financial systems. Known for collaborating with cross-functional technology, operations, and banking teams to deliver reliable, scalable, and resilient payment infrastructure.
Tilak Maharashtra Vidyapeeth, Pune
Bachelor of Computer Applications
August 1, 2010 – June 30, 2010
IDEMI Institute
Diploma · Oracle (PL/SQL) & Oracle DBA
N/A – Present
Concerto Software Systems Pvt Ltd
Project Lead
December 1, 2023 – Present
Saudi Arabia
HDFC Bank Ltd
Manager
May 1, 2022 – December 1, 2023
India
Concerto Software Systems Pvt Ltd
Senior Software Engineer
February 1, 2020 – April 1, 2022
India
Financial Software Systems Ltd
Senior Technical Associate
August 1, 2014 – February 1, 2020
India
TERA Software Ltd
Application Support Engineer
August 1, 2010 – August 1, 2014
India
Employee of the Year Nomination
Financial Software Systems
June 1, 2026 – Present
Appreciation Certificate
Saudi National Bank
January 1, 2025 – Present
Excellence Award
Concerto Software Ltd
January 1, 2025 – Present
Strong Contributor Recognition
HDFC Bank
January 1, 2022 – Present
Star Employee Award
Concerto Software Ltd
January 1, 2020 – Present
Cultural Fit Analysis
The candidate's extensive experience across multiple financial institutions (Concerto Software Systems, HDFC Bank, Financial Software Systems, TERA Software) and diverse client engagements (Saudi National Bank, Network International, Canara Bank, Union Bank of India, Qatar National Bank, IndusInd Bank, SBI) indicates adaptability and a broad understanding of different organizational cultures within the banking sector. Their consistent progression into leadership roles and numerous awards suggest a proactive and high-achieving individual who can integrate well into performance-driven environments. The focus on mission-critical systems and high availability aligns with a culture that values reliability and resilience.
Soft Skills & Operational Fit
The candidate demonstrates strong operational leadership and problem-solving skills through their experience in incident management, disaster recovery, and leading support teams. Their history of managing client escalations and coordinating between technology and business teams indicates good communication and stakeholder management abilities. The awards and recognition further suggest a strong work ethic and contribution to team success.