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Operations Manager with 2+ years in Sales Support, SDR Leadership, and Operations Management
Results-driven sales and operations professional with experience in B2B and B2C environments. Skilled in outbound and inbound sales, lead generation, CRM management, and pipeline growth. Proven track record of qualifying high-intent leads, booking appointments, and closing deals that drive revenue. Experienced in managing key accounts, recruiting and training account managers, and coaching 10+ closers to improve performance. Strong background in project management, client onboarding, executive support, and service delivery. Data-driven and highly organised, with the ability to improve processes, increase efficiency, and support business growth.
MANCOSA University
Bachelor of Business Administration
N/A – Present
University of Limpopo
Bachelor of Education · Mathematics, Science & Technology
N/A – Present
Shobiyana High School
Matric · Mathematics and Science
N/A – Present
University of Cape Town
Operations Management Certificate
N/A – Present
School of Government and Public Administration
Operational Management Framework Certificate
N/A – Present
West Virginia University
Sales Operations/Management Certificate
N/A – Present
Microsoft & ThinkMillion Partnership
Microsoft Office (Excel, Word, PowerPoint) Certificate
N/A – Present
XSELLerate
Senior Sales Support
February 1, 2025 – Present
Benoni, Gauteng, South Africa
Lekker.Network
Operations Manager
February 1, 2024 – April 1, 2026
Johannesburg, Gauteng, South Africa
RemoAssist
SDR Team Lead
January 1, 2024 – Present
Johannesburg, Gauteng, South Africa
Cultural Fit Analysis
The candidate's diverse experience across sales support, SDR team leadership, and operations management roles in different companies (XSELLerate, RemoAssist, Lekker.Network, SizaBuso Consulting) suggests adaptability and a broad understanding of business functions. Their involvement in early-stage business setup and strategic planning indicates an entrepreneurial mindset. The blend of sales, marketing, and operational responsibilities, coupled with continuous learning through various certifications, points to a proactive and growth-oriented individual who could fit well into dynamic environments. The target role of 'GENERAL OPERATIONS MANAGER' aligns well with their demonstrated capabilities in managing end-to-end operations, team coordination, and process improvement.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, coaching, and communication skills through their experience in training account managers and leading SDR teams. Their ability to optimize workflows, manage CRM systems, and provide performance insights indicates a data-driven and organized approach to operations. The candidate's experience in supporting executive functions and managing projects also highlights problem-solving and stakeholder communication abilities, which are crucial for an Operations Manager role.