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Customer Support Associate with 7+ years in administration & customer support
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Dedicated and organized professional with experience in teaching, academic coordination, customer support, and technical training. Skilled in classroom management, parent communication, student support, administration, and office operations.
Government Women's Degree College, Hussaini Alam, Hyderabad
B.Com · Computer Applications
August 1, 2022 – June 30, 2025
Govt Polytechnic, Raichur
Diploma · Electrical & Electronics Engineering
N/A – June 30, 2014
Hyderabad International School, Khilwat Branch
Academic Coordinator
June 1, 2022 – April 30, 2026
India
Startek Aegis - Flipkart Voice Process
Customer Support Executive
August 1, 2021 – November 30, 2021
India
The Progress Global High School, Bahadurpura Branch
Primary School Teacher
May 1, 2018 – October 31, 2021
India
Aftab ITI, Yermarus Camp, Raichur
Junior Training Officer (JTO)
August 1, 2014 – March 31, 2017
India
Cultural Fit Analysis
The candidate's varied experience across education and customer service sectors indicates adaptability and a willingness to engage in different professional environments. Their roles as a teacher and academic coordinator suggest a service-oriented mindset and a collaborative approach. The short tenure in the Customer Support Executive role (4 months) might raise questions about long-term commitment in a direct customer service capacity, but overall, the breadth of experience suggests a flexible individual who can integrate into diverse team cultures.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills such as communication, problem-solving, and coordination through their diverse experience in academic and customer support roles. Their background in managing parent/student concerns and handling customer queries indicates an ability to work under pressure and maintain professionalism. The experience as an Academic Coordinator and Primary School Teacher suggests organizational skills and a supportive attitude, which are beneficial for a Customer Support Associate role.