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Customer Support Associate with 7+ years in patient care and operational management.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Operated own business for 3 years serving the health and medical needs of the elderly, acquiring 15 patients. Uses strong communication skills to deliver excellent customer service. Ability to prioritize workload and complete assignments in a timely manner to meet tight deadlines. Exceptional problem-solving skills with ability to quickly learn new processes. Works well independently and in teams due to leadership and organizational skills. Creates a great working environment due to positive attitude, interpersonal skills and work ethic.
University of Toronto UFT
Bachelor of Arts · Philosophy
N/A – June 30, 2029
HosPall Private Homecare
Personal Support Worker
August 1, 2022 – Present
India
Self-Employed
Caregiver
June 1, 2018 – September 1, 2021
India
Hospital St. Louis
Caregiver
October 1, 2016 – August 1, 2017
India
First Aid and CPR/AED Level C Certification
Unknown
January 1, 2025 – December 31, 2028
Cultural Fit Analysis
The candidate's background in direct patient care and self-employment suggests a strong work ethic, independence, and a service-oriented mindset. Their experience in fostering strong client relationships and adapting to diverse needs aligns well with a customer-centric culture. However, the lack of direct experience in a corporate customer support environment or with specific customer support tools might require a cultural adjustment.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills relevant to customer support, including empathy, communication, problem-solving, and adaptability, gained through extensive caregiving experience. Their ability to manage multiple clients and prioritize tasks suggests good operational fit for a dynamic support environment. The self-employed experience highlights initiative and basic business acumen.