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Program Manager with 10+ years in Digital Lending Platforms & Salesforce
Enterprise Digital Transformation Leader with 12 years of experience delivering regulated lending platform modernization programs across banking, NBFC, and fintech ecosystems. Track record driving end-to-end digital lending initiatives spanning Loan Origination Systems (LOS), Supply Chain Finance (SCF), credit-risk platforms, and partner onboarding ecosystems. Led complex, cross-functional programs across Credit, Risk, Operations, IT, Compliance, and external technology partners - steering initiatives from architecture alignment and sandbox validation through controlled production go-live under robust regulatory and audit governance. Delivered enterprise-grade Salesforce LOS implementations, structured sandbox-to-production governance frameworks, digitized DSA/BC partner ecosystems, and enabled Straight-Through Processing (STP) while reinforcing risk controls and operational integrity. Currently driving global transaction banking implementations at Standard Chartered, managing Host-to-Host (H2H) integrations, UAT-to-production migrations, and implementation governance - complementing prior ownership of lending platform transformation, NBFC operating-model redesign, and scalable digital execution frameworks. Core Strengths: Digital Lending Platforms LOS & Salesforce Modernization Ecosystem & API Integration Governance Risk & Regulatory Alignment (RBI Frameworks). Go-Live & UAT Governance Supply Chain Finance Digitization Cross-Functional Program Leadership
Sikkim Manipal University
Master of Computer Application
August 1, 2011 – June 30, 2013
Gujarat University
Bachelor of Computer Applications
August 1, 2006 – June 30, 2009
Standard Chartered
Client Implementation Manager - (Global Coverage) | Transaction Banking (Cash & Trade)
February 1, 2026 – Present
Mumbai, Maharashtra, India
Protiviti
Manager - Data & Digital
November 1, 2025 – Present
Mumbai, Maharashtra, India
Axis Bank Limited
Assistant Vice President - Projects & New Initiatives (Commercial Banking Group)
June 1, 2024 – July 1, 2025
Mumbai, Maharashtra, India
DCB Bank Limited
Senior Project Manager - Lending Transformation & Program Delivery
September 1, 2022 – May 1, 2024
Mumbai, Maharashtra, India
DotPe Private Limited
Project Manager – Digital Enablement & Feature Delivery
September 1, 2021 – March 1, 2022
Ahmedabad, Gujarat, India
Times Internet Limited
Project Lead - Market Enablement & Digital Operations
November 1, 2017 – September 1, 2021
Ahmedabad, Gujarat, India
Attensa Software. Unlike Anything. Appitsimple Infotek Pvt. Ltd. (NoBroker: 06/2022 - 10/2022)
Digital Enablement & Client Delivery
November 1, 2013 – October 1, 2017
Ahmedabad, Gujarat, India
Microeconomics: The Power of Markets
University of Pennsylvania
October 1, 2025 – Present
Career Essentials in Generative AI
Microsoft
April 1, 2024 – Present
CSCMP Supply Chain Foundations: Customer Relationship Management Professional Certificate
Council of Supply Chain Management Professionals
April 1, 2024 – Present
SS&C Blue Prism Robotic Process Automation Professional Certificate
SS&C Blue Prism
March 1, 2024 – Present
Cultural Fit Analysis
The candidate's diverse experience across banking, fintech, and consulting sectors, coupled with a history of leading various digital transformation initiatives, suggests a strong adaptability and a proactive approach to change. Their involvement in initiatives like 'Customer360' and recognition for innovation at 'DCB KnowFest 2023' highlight a culture of innovation and customer-centricity. The breadth of skills and certifications also indicates a continuous learning mindset, which aligns well with dynamic organizational cultures.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, cross-functional coordination, and stakeholder management skills, crucial for a Program Manager role. Their experience in institutionalizing governance routines, SOP frameworks, and driving adoption of new systems indicates a robust operational fit. The ability to manage distributed teams and ensure execution alignment further supports their suitability for complex program delivery.