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Project Manager with 10+ years in IT Operations & Service Management
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Accomplished Delivery and Governance Leader with over 20 years of experience managing IT managed services projects and driving operational excellence, quality improvements, and strategic assessments for IT operations. Proven ability to lead complex programs, implement governance frameworks, and enhance service performance through process optimization and continual improvement
Andhra University
Bachelor of Science
N/A – Present
Accenture Services Pvt. Ltd.
Project Manager
May 1, 2024 – Present
India
Accenture Services Pvt. Ltd.
Project manager
February 1, 2021 – May 1, 2024
India
Accenture Services Pvt. Ltd.
Quality Manager
September 1, 2017 – January 1, 2021
India
Accenture Services Pvt. Ltd.
Sr Consultant
July 1, 2012 – August 1, 2017
India
Accenture Services Pvt. Ltd.
Service Management Team Lead
November 1, 2009 – June 1, 2012
India
Accenture Services Pvt. Ltd.
Shift Lead – Command Center
September 1, 2007 – October 1, 2009
India
Dell International Services Pvt Ltd.
Tech Support Expert
April 1, 2004 – February 1, 2006
India
Google Generative AI leader
June 1, 2026 – Present
Google Cloud Digital Leader
June 1, 2026 – Present
Risk management ISO 31000 implementation
ISO
June 1, 2026 – Present
Lead Auditor for ISO 20000 for IT Service Management System
ISO
June 1, 2026 – Present
ITIL V3 Intermediate Service Design & Operations
ITIL
June 1, 2026 – Present
COBIT 5 foundation
COBIT
June 1, 2026 – Present
ITAM foundation
ITAM
June 1, 2026 – Present
Oracle Cloud Infrastructure Foundations 2021 Certified Associate
Oracle
January 1, 2021 – Present
Cultural Fit Analysis
The candidate's long tenure at Accenture, progressing through multiple roles, suggests loyalty and adaptability within a large corporate structure. Their involvement in diverse projects across financial services, chemical industries, and hospitality, coupled with experience in KSA IT operations, indicates a broad cultural adaptability and ability to work with varied client needs. The certifications in Google Generative AI and Cloud Digital Leader show a proactive approach to staying current with emerging technologies, which aligns with a culture of continuous learning and innovation.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, mentoring, and team collaboration skills through their experience in driving transformation initiatives, managing teams, and fostering high-performing environments. Their history of leading service improvement initiatives, managing risks, and ensuring audit readiness indicates a proactive and detail-oriented approach to operational challenges. The awards received further validate their commitment to excellence and customer satisfaction.