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Product Manager with 7+ years in SaaS, Automotive, Fintech & Healthcare
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Senior Business Analyst with 7+ years of experience delivering SaaS, Automotive, Fintech, Healthcare, and GenAI products across global markets. Started career with a hands-on development background and progressively transitioned into Business Analysis, Project Management, and Product Management roles. Expert in Product Management, backlog management, Agile, Scrum, Requirement Engineering, stakeholder collaboration, and UAT, enabling successful global product releases.
RKGIT, Ghaziabad | Uttar Pradesh Technical University
Bachelor of Technology · Electronics and Communication
N/A – June 30, 2017
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AI Manufacturing Knowledge Chatbot (RAG-Based)
June 27, 2026 – Present
Led business analysis and delivery of an AI-driven knowledge assistant for manufacturing plant operations using RAG architecture and agent-based framework. Designed requirement flows for contextual troubleshooting, SOP retrieval, and real-time query resolution across 80,000+ technical documents. Enabled faster issue resolution, reduced manual dependency, and improved operational efficiency through intelligent search and conversational AI capabilities.
Salesforce CRM
June 27, 2026 – Present
Gathered and translated business requirements for Sales and Service Cloud modules, supported lead management, opportunity tracking, case workflows, and report/dashboard customization to improve sales visibility and customer support efficiency.
Learning Management System (LMS)
June 27, 2026 – Present
Designed learning journeys, reporting models, and role-based access structures.
Healthcare SaaS Hip & Knee Replacement Surgical Planning System
June 27, 2026 – Present
Led requirement gathering and product delivery for a clinical-grade surgical planning and execution platform supporting pre-operative planning and intra-operative workflows for hip and knee replacement procedures. Defined workflows for implant positioning, alignment accuracy, femur/tibia parameter calculations, and surgical data visualization. Collaborated closely with surgeons and engineering teams to ensure regulatory compliance, usability, and real-time system performance in operating room environments.
HRMS
June 27, 2026 – Present
Designed HR modules including onboarding, payroll, attendance, performance, and documents; supported multi-region payroll.
Dealer Management System (DMS)
June 27, 2026 – Present
Improved workflows for orders (inquiry - Prebooking - Booking), inventory, and service operations.
Cultural Fit Analysis
The candidate's diverse project portfolio across SaaS, Healthcare, Automotive, Fintech, and AI, along with their experience in global product releases, indicates a strong adaptability and a broad perspective. Their progression from a technical background to product management roles suggests a proactive and growth-oriented mindset. The emphasis on cross-functional collaboration and stakeholder management aligns well with a collaborative and results-driven culture.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, communication, and collaboration skills through their extensive experience in stakeholder workshops, cross-functional team coordination, and UAT leadership. Their ability to translate complex requirements and drive Agile practices indicates a structured and effective operational approach. The candidate's experience in diverse industries suggests adaptability and a strong learning curve.