Technical Support Specialist with less than a year in API Integration & Workflow Automation.
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Assessing your cultural and operational fit
Motivated IT fresher with a strong foundation in programming fundamentals, database concepts, and system workflows. Knowledgeable in Core Java and SQL, with a clear understanding of programming logic and database concepts. Quick learner with good communication skills and a positive problem-solving approach, seeking an entry-level role in the IT industry.
St. Joseph's Institute of Technology
Bachelors · Electronics and Communication Engineering
August 1, 2020 – June 30, 2024
Gallabox India Private Limited
Technical Support Specialist
March 1, 2025 – July 1, 2025
Chennai, Tamil Nadu, India
Neyveli Lignite Corporation India Limited
Telecommunication
July 1, 2024 – December 1, 2024
Nellikkuppam, Tamil Nadu, India
Morphtext: Arbitrary Shape Scene Text Detection
January 1, 2024 – June 1, 2024
Designed an English text detection system using a ResNet-based deep learning architecture to identify text in natural scene images. Focused on detecting irregularly shaped text and handling complex backgrounds commonly found in real-world environments. Leveraged deep convolutional layers to extract fine-grained visual features for improved text localization accuracy. Evaluated the model using the HLT-2019 dataset, achieving better performance compared to traditional approaches.
Core Java and SQL
QSpiders
July 1, 2024 – Present
Cultural Fit Analysis
The candidate's experience includes a technical support role at a startup (Gallabox) and an internship in a large corporation (Neyveli Lignite Corporation), showing adaptability to different organizational environments. The academic project in deep learning demonstrates an interest in advanced technologies, while the certifications in Core Java and SQL indicate a commitment to foundational technical skills. The target role of 'Technical Support Specialist' aligns well with their recent professional experience and stated skills, suggesting a good cultural fit for a role requiring client interaction and technical problem-solving.
Soft Skills & Operational Fit
The candidate's resume highlights problem-solving, communication, time management, and coordination as soft skills. Their experience in client support and collaboration with product teams suggests an ability to work effectively in a support-oriented environment. The project work on text detection also indicates an analytical and problem-solving mindset. However, without specific psychometric test results, a deeper assessment of work attitude, stress handling, and team collaboration is not possible.