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Technical Support Engineer with 1+ years in Technical Support & Data Analysis
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Assessing your cultural and operational fit
IT graduate with hands-on experience in technical support, networking, and data-driven operations. Holds CCNA certification and strong fundamentals in Windows, Linux, and networking concepts. Proven ability to work cross-functionally, communicate effectively with stakeholders, and manage multiple tasks under pressure. Eager to apply technical knowledge and problem-solving skills in an L1 Service Desk environment, with flexibility to work in client time zones.
Rathinam Technical Campus, Coimbatore
B.Tech · Information Technology
August 1, 2021 – June 30, 2025
Edutantr (EdTech)
Team Lead - Business Development
May 1, 2026 – Present
India
Edutantr (EdTech)
Data Analyst Intern
April 1, 2025 – October 1, 2025
India
Crion Versity
Junior Data Analyst (Intern)
August 1, 2024 – October 1, 2024
India
Fake Job Posting Detection – ML Web App
June 23, 2026 – Present
Built an end-to-end web application integrating NLP-based classification – demonstrates ability to understand and work across technical systems. Applied feature engineering and model tuning, showcasing analytical problem-solving skills transferable to IT troubleshooting.
Personal Finance Dashboard - Power BI
June 23, 2026 – Present
Designed interactive dashboards with DAX measures – reflects ability to present technical information clearly to non-technical users.
CCNA
Cisco Networking Academy
June 1, 2026 – Present
IBM Data Analyst Professional Certificate
IBM
June 1, 2026 – Present
Databases and SQL for Data Science with Python
IBM / Coursera
June 1, 2026 – Present
Data Analysis with Python
IBM / Coursera
June 1, 2026 – Present
Data Visualization and Dashboards with Excel and Cognos
Coursera
June 1, 2026 – Present
Cybersecurity Workshop
National Level Technical Symposium
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity, ranging from a Personal Finance Dashboard to an ML Web App, indicates a broad interest in technology and problem-solving. Their progression from intern to Team Lead at Edutantr shows dedication and growth within an organization. The certifications in Data Analysis, SQL, and Cybersecurity, alongside CCNA, demonstrate a proactive approach to skill development and a willingness to learn across different technical domains. This breadth of skills and continuous learning mindset suggests a good cultural fit for dynamic technical environments that value continuous improvement and diverse contributions.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills including communication, stakeholder management, cross-functional collaboration, problem-solving, and team leadership, as explicitly stated and evidenced by their Team Lead role. Their experience in translating complex data into clear summaries and coordinating across departments suggests good operational fit for roles requiring clear communication and structured workflows, such as incident management and user interaction in a service desk environment. The ability to manage multiple tasks under pressure is also a key asset for operational roles.