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Trainer with 4+ years in Training and Customer Support
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Seeking a dynamic position where I can leverage my skills and experience to drive growth and contribute to the success of the organization.
Bharati Vidyapeeth
MBA · Financial Management & International Business Management
August 1, 2018 – June 30, 2021
Fazlani Academy of Business Studies
Post-Graduation Program · Early Management
August 1, 2018 – June 30, 2020
Mumbai University
Bachelor's Degree
August 1, 2015 – June 30, 2018
Epicenter Technology Ltd
Process Trainer
April 15, 2025 – Present
India
Tech Mahindra Ltd
Process Trainer
May 1, 2023 – April 14, 2025
India
Tech Mahindra Ltd
Associate Customer Support
May 1, 2023 – May 1, 2023
India
ICICI BANK LTD
Assistant Manager, Business Loan Group
October 1, 2021 – February 1, 2022
India
BATON CONSULTANTS PVT LTD
Associate
February 1, 2021 – September 1, 2021
India
The Complete Digital Marketing Course
Unknown
June 1, 2026 – Present
Google Analytics for Beginners
June 1, 2026 – Present
Advanced Google Analytics
June 1, 2026 – Present
NCFM Financial Market
NCFM
June 1, 2026 – Present
NCFM Equity Derivatives
NCFM
June 1, 2026 – Present
Computer Knowledge Plus certification by IAIT
IAIT
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse experience across training, customer support, and financial analysis roles suggests adaptability and a broad skill set. Their continuous engagement in learning, as evidenced by multiple certifications (Digital Marketing, Google Analytics, NCFM), indicates a proactive and growth-oriented mindset. The consistent focus on training roles aligns well with a culture that values continuous improvement and employee development.
Soft Skills & Operational Fit
The candidate demonstrates strong communication, management, and problem-solving skills, which are crucial for a Trainer role. Their experience in grievance management and customer support indicates an ability to handle diverse situations and maintain customer satisfaction. The coordination with operations and quality teams highlights a collaborative and results-oriented approach, fitting well into an operational training environment.