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Lead Quality Analyst with 10+ years in Software Testing & Quality Assurance
Results-driven Lead QA Manager with 10+ years of experience in Software testing and Quality Assurance with Zowork, TecUnique, Porch and Infosys companies. Expertise in Leadership and team management, Test planning, Strategic thinking, Defect management, Problem solving, Analytical thinking, Quality assurance strategies and process improvement to ensure high-quality software delivery including building QA functions from scratch, leading teams up to 10+ members with cross-functional team collaboration, Stakeholder communication, improving software performance, and implementing best QA practices in Agile environments with Agile and Scrum certifications. Proven track record of identifying critical defects, ensuring seamless software functionality, with improving QA efficiency by up to 35%, reducing production defects by 40%, and optimizing test processes to lower rework costs. Passionate about enhancing software performance, enhancing workflows, and driving seamless end-user experiences.
Darshan Institute of Engineering and Technology, Rajkot
Bachelor of Engineering · Electronics & Communication
August 1, 2011 – June 30, 2014
Government Polytechnic, Rajkot
Diploma · Electronics & Communication
August 1, 2008 – June 30, 2011
Zowork
Lead QA Manager Consultant (Contract)
May 1, 2025 – September 1, 2025
India
TecUnique Pvt. Ltd.
Senior Quality Assurance Engineer (QA Lead Responsibilities)
September 1, 2022 – April 1, 2025
India
Porch.com
Quality Assurance Engineer
November 1, 2017 – September 1, 2022
Rajkot, Gujarat, India
Infosys Limited
Senior Systems Engineer
January 1, 2015 – April 1, 2017
Pune, Maharashtra, India
Agile Certification
Unknown
June 1, 2026 – Present
Agile Project Leadership
Unknown
June 1, 2026 – Present
Becoming an Agile Coach
Unknown
June 1, 2026 – Present
Scrum Master (Cert Prep)
Unknown
June 1, 2026 – Present
Scrum & Scrum: Advanced
Unknown
June 1, 2026 – Present
AI for Software Testers
Unknown
June 1, 2026 – Present
Software Testing Foundations: Integrating AI into the Quality Process
Unknown
June 1, 2026 – Present
Generative AI
Unknown
June 1, 2026 – Present
Amplify Your Critical Thinking with Generative AI
Unknown
June 1, 2026 – Present
Technical Product Management
Unknown
June 1, 2026 – Present
Product Management Courses
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse project experience across different companies (Zowork, TecUnique, Porch.com, Infosys) and industries (banking, SaaS, Jira apps) suggests adaptability and a broad perspective. Their involvement in hackathons and continuous learning through certifications (Agile, AI, Product Management) indicates a proactive and growth-oriented mindset. The emphasis on team mentoring, cross-functional collaboration, and improving team productivity aligns with a collaborative and supportive cultural environment. The candidate's track record of taking ownership and driving quality outcomes further reinforces a strong cultural fit for a leadership role focused on quality.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills including team leadership, mentorship, initiative, ownership, strategic thinking, decision-making, proactive problem-solving, analytical thinking, stakeholder management, communication, and conflict resolution. Their experience in leading teams, fostering skill development, and collaborating cross-functionally indicates a high operational fit for a Lead Quality Analyst role. The ability to establish QA functions from scratch and drive process improvements aligns well with a proactive and results-oriented work culture.