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Data Analyst with 2+ years in SQL-based data analysis & API troubleshooting.
Data Analytics and Technical Support professional with nearly 2 years of experience in SQL-based data analysis, API troubleshooting, dashboard reporting, and operational analytics across billing and financial systems. Proficient in SQL, Power BI, Python, and Excel for data validation, ETL workflows, trend analysis, and reporting automation. Experienced in troubleshooting REST APIs, supporting data connectors, analyzing large datasets, and collaborating with cross-functional stakeholders to drive data-driven decisions. Familiar with data warehousing fundamentals, schema design concepts, and CRM systems. Open to night shifts, cross-functional collaboration, and relocation opportunities.
West Bengal University of Technology (WBUT)
B.Tech · Information Technology
August 1, 2022 – June 30, 2022
Magnaquest Technologies
Technical Support Engineer
April 1, 2024 – Present
Hyderābād, Telangana, India
Genpact India Pvt Ltd
Process Associate — Financial Operations
August 1, 2023 – April 1, 2024
Hyderābād, Telangana, India
Election Data Analysis Dashboard
March 1, 2026 – April 1, 2026
Built an interactive Power BI dashboard analysing multi-year election data with booth-level insights, dynamic slicers, and DAX measures for vote trend analysis, demonstrating end-to-end data pipeline handling from raw data ingestion to visual reporting.
View ProjectPython for Data Science, Al & Development
IBM
February 1, 2026 – Present
Databases and SQL for Data Science with Python
IBM
January 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience in both technical support and financial operations, coupled with a personal project in data analysis, shows a diverse skill set and adaptability. The willingness to collaborate cross-functionally and openness to relocation indicates a flexible mindset. The certifications in SQL and Python for Data Science align well with a data-driven culture.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical thinking, problem-solving, and attention to detail, crucial for a Data Analyst role. Experience in stakeholder management, cross-functional collaboration, and client communication indicates good operational fit. The ability to act as an escalation point and manage incident lifecycles suggests resilience and responsibility.