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Lead Quality Analyst with 10+ years in Test Management & Salesforce Consulting
Test Management Professional with 13+ years expertise as QA, having good Exposure in Managing testing teams and Test deliverables. Certified ISTQB, Sales force Administrator, Service Cloud Consultant, Omni-Studio Consultant and Copado Fundamental, Robotic testing. Worked on Salesforce Service Cloud related Project and managing QA Activities & Client demos from Assurance Side. Expertise knowledge about ERP Domain “OMS” order management system & Cruise Line and worked in Manufacturing& API's Verification projects. Highly efficient in Complex, Agile (Sprint Planning & Retrospective Meeting), Dynamic, Onshore-Offshore project environments. Knowledge of Cross browser testing with browser stack. Extensive experience in Test management activities including test strategy preparation, test plan preparation, test scenario preparation, test effort estimation, scheduling test execution, tracking of test execution progress and status reporting.
Rajasthan University
Master of Computer Application (MCA - IT)
N/A – June 30, 2009
Programmers.io India Pvt. ltd.
Sr. Quality Assurance Lead
April 13, 2023 – Present
India
Wipro India- Jaipur
Sales force Consultant /Sr. Test Engineer
July 1, 2021 – April 12, 2023
Jaipur, Rajasthan, India
Programmers.io India Pvt. ltd.
Quality Assurance Lead
November 1, 2018 – June 30, 2021
India
DeCurtis Corporation, Jaipur (India)
Senior Test Engineer/Mid QA
April 1, 2015 – August 31, 2017
Jaipur, Rajasthan, India
IN Time Tech, Jaipur (India)
Test Engineer
October 1, 2013 – April 30, 2015
Jaipur, Rajasthan, India
A3logics India Private Ltd, Jaipur
Test Engineer
March 1, 2010 – September 30, 2013
Jaipur, Rajasthan, India
ERP Seabord-Foods OMS (Order Management System)
April 1, 2023 – Present
Successfully leading the team from the QA side and managing Project API /Frontend/All modules. There are multiple modules (IAM, PPA, CCM and WIM (Jobs are created) one of module working as individual contributor and taking ownership of Team and other QA activities. API's Testing using open-source tools i.e., through Postman tool. Developed and maintaining Test design in Azure (Test Management Tool). Responsible for all QA Estimation and tasks, Shared status with the client on Sprint Review and DSM meetings or when needed. Asks for any technical or going to integrate ERP project flow understanding.
Financial Integration/User Management (Project)—–Client (ECI)
November 1, 2018 – June 30, 2021
A web API Project in. Net Core +AWS which is used to integrate different financial product like QuickBooks at the same time to all the ERP of ECI software solutions. To manage the UI related access things User Management Portal is being used. Successfully leading and managing Project API Payment Gateway/User Management. API's Testing using open-source tools i.e., through Postman/Swagger (documentation)/Fiddler. Developed and maintaining Test design in Version one (Test Management Tool). Organizing QA/ test events in organization as QA conference and actively involved in conducting trainings. Responsible for all QA estimation and tasks, Shared status with the client on biweekly meetings or Sprint's meetings. Asks for any technical or going to integrate ERP project flow understanding.
Job-Boss ERP Integration
November 1, 2018 – December 31, 2020
Job Boss Integration: A Web API + MVC Project Which is used to integrate the payment gateway through a unique connection to all the ERPs of ECI Software Solutions. Successfully leading and managing Project API Payment Gateway/User Management. API's Testing using open-source tools i.e., through Postman/Swagger (documentation)/Fiddler. Developed and maintaining Test design in Version one (Test Management Tool). Organizing QA/ test events in organization as QA conference and actively involved in conducting trainings. Responsible for all QA estimation and tasks, Shared status with the client on biweekly meetings or Sprint's meetings. Asks for any technical or going to integrate ERP project flow understanding kick off meeting. Prepared and raised queries if any prior to works starts.
ISTQB
Unknown
June 1, 2026 – Present
Sales force Administrator
Unknown
June 1, 2026 – Present
Service Cloud Consultant
Unknown
June 1, 2026 – Present
Omni-Studio Consultant
Unknown
June 1, 2026 – Present
Copado Fundamental
Unknown
June 1, 2026 – Present
Robotic testing
Unknown
June 1, 2026 – Present
Administrator
Unknown
June 1, 2026 – Present
OmniStudio Consultant
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across multiple companies and diverse projects (ERP, Financial Integration, Salesforce) suggests adaptability and a broad understanding of different business contexts. Their involvement in organizing QA conferences and conducting trainings indicates a proactive approach to knowledge sharing and team development, which aligns well with a collaborative and growth-oriented culture. The certifications in Salesforce and other areas show a commitment to continuous learning and staying updated with industry trends.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, project management, and communication skills, as evidenced by their roles in leading QA teams, managing client interactions, and organizing QA events. Their ability to work in complex, Agile environments and coordinate with stakeholders for defect triage and risk prioritization indicates a good operational fit. The resume highlights excellent written and verbal articulation skills, which are crucial for a Lead QA role.