Help & Supportcareers@gravityer.com
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Senior QA Enginneer with 5+ years in Software Testing & Salesforce CRM
Overall 4 years of IT experience in Software testing/QA which includes handling the Client Interactions, Functional Testing, Salesforce CRM testing. Well experience in working with Objects Opportunity, Account, Contact, etc. and exposure to Quote, Order, Products, Product Bundles, Pricing, Grouping etc. Experience in handling the Projects/Clients independently and delivered high quality products. Experience in handling Salesforce application User Profiles, Roles, Permissions & Security Aspects. Handled the projects which are on domains like CRM and Service Now. Proficient in using required Software/Tools which enhance the client's business. Understand the client business, create user stories, and put them in the Sprint based on priority to enhance the Business solutions to the end users to increase the revenue. Experience in Agile way of software development and involved in all Agile ceremonies. Defined, implemented, and maintained Test Plans, Test Specifications & Test suites. Interacted with Customers & Internal Stakeholders to ensure thorough understanding of all requirements. Expertise in UI, System, System Integration, Database, UI, Exploratory, Regression & UAT. Proficient in Mentoring the Team members, Reporting, Collaborating with Scrum Master, Product Owner & Project Manager and all the team members. Detailed oriented and resourceful in the completion of projects.
VITA
PG-DAC
August 1, 2020 – June 30, 2021
JSPM RSCOE
BE
August 1, 2014 – June 30, 2018
Cybage Software Pvt. Ltd.
QA Engineer
April 21, 2021 – Present
Pune, Maharashtra, India
SF Marketing Tools
April 21, 2021 – June 1, 2026
Client: SF Marketing. Domain: Salesforce. As part of this project, we provided technical support/development support for their Marketing requirements for Contact, Lead, Opportunity. We provided solution to manage their existing process in Salesforce as per standard practices. We also worked on different functionalities/flows/customization for their requirements received from different groups and department.
Salesforce CBS
April 21, 2021 – June 1, 2026
Domain: Hospitality. As part of this project, we provided technical support/development support for their Hospitality requirements. We provided solution to manage their existing process in Salesforce as per standard practices. We also worked on different functionalities/flows/customization for their requirements received from different groups and departments of companies. IT Services and helpdesk are using a variety of tools. We provided alternative solution to improve efficiencies, reduce hardware and support expenses. We also follows the agile process for implementation of the work . Roles and responsibilities: Manual Testing, Client Communication, Team Co-ordination.
COX Service Now
April 21, 2021 – June 1, 2026
Client: COX. Domain: ITSM. As part of this project, we provided technical support/development support for their ITSM requirements. We provided solution to manage their existing process in ServiceNow as per standard practices. We also worked on different functionalities/flows/customization for their requirements received from different groups and departments of companies. IT Services and helpdesk are using a variety of tools. We provided alternative solution to improve efficiencies, reduce hardware and support expenses. Roles and responsibilities: Manual Testing, ATF Testing, Client Communication, Team Co-ordination.
Cultural Fit Analysis
The candidate's experience across diverse domains like Hospitality, Salesforce Marketing, and ITSM (ServiceNow) indicates adaptability and a broad understanding of different business contexts. Their involvement in client communication and team coordination suggests a collaborative mindset. The focus on improving efficiencies and reducing expenses aligns with a results-oriented culture. The candidate's profile aligns well with a role requiring a blend of technical QA expertise and strong interpersonal skills.
Soft Skills & Operational Fit
The candidate demonstrates strong client communication and team coordination skills, which are crucial for a Senior QA Engineer. Their experience in Agile environments and mentoring team members suggests good operational fit. The ability to understand client business and translate requirements into user stories indicates a proactive and business-oriented approach to QA.