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Manager - Investment Operations with 10+ years in Mortgage Operations & Financial Services
Experienced Banking and Financial Services professional with 14 years specializing in Client Servicing, Investment Banking Operations, Internal Audit, Client Onboarding, and KYC compliance. Expertise in optimizing operational workflows, conducting comprehensive financial audits, and enhancing client service excellence to foster trusted relationships. Proven strengths in risk mitigation, strategic planning, and leading cross-functional teams to consistently exceed organizational goals. Adept at driving process improvements and ensuring regulatory compliance within fast-paced financial environments.
NIIT
PG Diploma
August 1, 2010 – June 30, 2010
Kuvempu University, Karnataka
B.Sc · Bachelor of Science
August 1, 2007 – June 30, 2007
Unique Financial Services
Associate Partner - Mortgage Operations
August 1, 2023 – February 1, 2026
India
BNP Paribas
Senior Consultant
April 1, 2022 – June 1, 2023
India
Deutsche Bank
Senior Consultant
March 1, 2021 – March 1, 2022
India
Janalakshmi Financial Services
Manager Internal Audit
October 1, 2014 – November 1, 2017
India
Kotak Mahindra Bank
Deputy Manager - Client Service & Operations
October 1, 2010 – July 1, 2014
India
Citibank
Senior Executive, Branch Banking
November 1, 2007 – September 1, 2010
India
Cultural Fit Analysis
The candidate's diverse experience across multiple reputable financial institutions (Citibank, Kotak Mahindra Bank, Janalakshmi Financial Services, Deutsche Bank, BNP Paribas, Unique Financial Services) indicates adaptability and a broad understanding of varied organizational cultures within the financial sector. Their consistent progression into senior and managerial roles, coupled with a focus on operational excellence, risk mitigation, and client satisfaction, aligns well with a performance-driven and client-focused culture. The breadth of their skills and experience across different financial products and operations suggests a proactive and versatile professional, suitable for dynamic environments.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and team collaboration skills through leading initiatives and fostering relationships with various stakeholders. Their experience highlights robust problem-solving abilities, particularly in resolving pre/post-settlement discrepancies and managing client escalations. A clear focus on risk management and compliance is evident from their internal audit and operational roles. They possess a proven track record in process improvement and efficiency, having streamlined request handling and optimized operational workflows. A consistent client-centric approach is also apparent, with efforts to enhance client satisfaction and serve as a primary contact.