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Senior Analyst with 2+ years in Process Optimization & Client Success
A results-driven and highly motivated Associate Analyst with a strong foundation in enterprise operations, client management, and process optimization. Possessing over 1.5 years of experience in leading cross-functional teams, managing complex client cases, and driving improvements in operational efficiency. Skilled in using industry-leading platforms such as Salesforce, SAP, and Oracle to deliver impactful solutions. Proven track record in enhancing process workflows, reducing turnaround times, and improving service levels through data-driven insights. Adept at digital adoption, training new teams, and ensuring seamless onboarding. Passionate about leveraging analytical skills to optimize business operations and deliver measurable outcomes. Seeking to contribute my expertise to dynamic teams in the UAE market.
Symbiosis Institute of Business Management, Nagpur
Master of Business Administration
August 1, 2021 – June 30, 2023
Matrusri Engineering College, Hyderabad
Bachelor of Engineering · Computer Science
August 1, 2015 – June 30, 2019
Deloitte USI
Associate Analyst, Enterprise Operations as a Service
January 1, 2024 – Present
Hyderābād, Telangana, India
Digital Marveled Pvt. Ltd
Management Intern, Sales and Marketing
January 1, 2022 – December 31, 2022
Gurgaon, Haryana, India
Statistical Entity Extraction from Web: Online Grocery Marketplace
January 1, 2019 – December 31, 2019
Analyzed Big Basket’s growth trajectory, reporting a 69% revenue increase. Conceptualized a hyperlocal aggregator platform and performed data analysis on 100+ data points, extracting key consumer behavior insights.
Online Grocery Marketplace (HTML)
January 1, 2018 – December 31, 2018
Developed a prototype website for an online grocery aggregator, focusing on usability and performance metrics. Designed a performance dashboard tracking traffic, conversion rates, and engagement for continuous improvement.
Market Research and Consumer Behaviour
IE Business School
June 1, 2026 – Present
Research Design: Inquiry and Discovery
University of North Texas
June 1, 2026 – Present
Supply Chain Operations
Rutgers, The State University of New Jersey
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse experience across enterprise operations, sales, and marketing, coupled with academic projects in data analysis and web development, indicates adaptability and a broad skill set. Their involvement in cultural committees and planning committees during education further highlights leadership and organizational capabilities. The stated willingness to relocate to the UAE suggests flexibility and an open-minded approach to new environments, which are positive indicators for cultural integration.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in team leadership, cross-functional collaboration, and training. Their experience in managing complex cases, prioritizing tasks, and improving operational efficiency indicates a good fit for roles requiring structured problem-solving and process adherence. The ability to identify and address bottlenecks, coupled with a focus on quality scores, suggests a detail-oriented and results-driven approach.