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Lead Quality Analyst with 10+ years in Software Testing, Quality Assurance & Product Ownership in Tr
Results-driven QA Leader with 17+ years of experience in Software Testing, Quality Assurance, and Product Ownership within the Travel & Hospitality domain. Proven expertise in leading cross-functional teams across Manual, Automation, API, Desktop (GDS-integrated), and Web-based applications. Experienced in Agile/Scrum environments, requirement analysis, test strategy, risk assessment, and stakeholder collaboration. Certified SAFe Scrum Master and ISTQB Test Professional with strong leadership, delivery ownership, and customer-focused execution.
Dr. Ambedkar Institute of Technology
Bachelor of Engineering · Telecommunication
August 1, 2002 – June 30, 2006
HotelHub
Product Owner – QA
February 1, 2022 – Present
India
Travel Centric Technologies – Bangalore
Software Test Architect
August 1, 2016 – February 1, 2022
Bengaluru, Karnataka, India
Travel Centric Technologies – Bangalore
Software Testing Lead / Business Analyst
August 1, 2014 – July 1, 2016
Bengaluru, Karnataka, India
TRX Technology India Pvt Ltd (Acquired by Concur Technologies)
Senior Software Engineer – Testing
February 1, 2012 – December 1, 2014
India
TRX Technology India Pvt Ltd (Acquired by Concur Technologies)
Software Engineer – Testing
September 1, 2008 – February 1, 2012
India
3MRT Software India Pvt Ltd
Software Testing Engineer
January 1, 2008 – August 1, 2008
India
Emminent Embedded Solutions
Software Test Engineer
August 1, 2006 – January 1, 2008
India
Hotel Hub Connect / Power Hotel
February 1, 2022 – June 1, 2026
Agent Facing Tool developed by HotelHub, used by Carlson Wagonlit Travel, Amex GBT. GDS session-sharing integration for hotel bookings. Performed Desktop (GDS), Web & API testing. Conducted regression and web services testing. Led sprint ceremonies and client coordination. Tested Mobile versions of API utilization as well as on Third party applications like KDS, Traveldoo, Spotnana, Book2Go.
Concur Hotel Connect (CHC)
February 1, 2022 – June 1, 2026
Role: QA Manager. Team Size: 15. Led end-to-end QA delivery for Concur-HotelHub integrations. Managed automation for daily builds and regression cycles.
Hotelicopter / VibeAgent
September 1, 2008 – December 1, 2014
Web application testing using Selenium. Manual and automation validation for booking platforms.
Soylent Green (Queue Manager Revamp)
September 1, 2008 – December 1, 2014
Automation using Selenium & FlexMonkey. CI integration with Jenkins. Functional and regression testing ownership.
ISTQB Certified Testing Professional
Unknown
June 1, 2026 – Present
Project Management Certification
LearnTube.ai
January 1, 2025 – Present
Product Management: Building a Product Strategy
January 1, 2024 – Present
SAFe Certified Scrum Master
Unknown
January 1, 2018 – Present
Six Sigma White Belt
AVETA Business Institute
January 1, 2011 – Present
Cultural Fit Analysis
The candidate's diverse project experience within the travel domain, coupled with their progression through various leadership roles, suggests adaptability and a commitment to continuous growth. Their involvement in team mentoring and delivery excellence, as well as contributions to organizational committees, indicates a collaborative and engaged cultural fit. The breadth of skills and certifications also shows a proactive approach to professional development.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, team management, and stakeholder collaboration skills, which are crucial for a Lead Quality Analyst role. Their experience in driving sprint ceremonies, defining test strategies, and mentoring teams indicates a proactive and results-oriented operational fit. The SAFe Scrum Master certification further supports their ability to operate effectively in Agile environments.