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QA Engineer with 10+ years in Mobile App testing & Telecommunications
Software Quality Assurance Professional with 8.6 years' experience in Information Technology at Cognizant Technology Solutions and RAK Bank, currently working for Etisalat Telecommunications (e&). Possesses strong analytical and communication skills, with the ability to manage time and people effectively. Highly motivated, self-starting, and a team player with a strong desire to learn and handle responsibilities. Has expertise in manual testing, mobile app testing, e-commerce testing, and defect management tools like JIRA.
PSG College Of Technology, Coimbatore
B.E · Instrumentation and Control
August 1, 2008 – June 30, 2012
St,John's Matriculation Higher Secondary School, Chennai
XII
June 1, 2006 – May 31, 2008
St,John's Matriculation Higher Secondary School, Chennai
X
June 1, 2000 – May 31, 2006
ETISALAT Telecommunications (e&)
Quality Assurance analyst
September 1, 2023 – Present
Sharjah, Sharjah Emirate, United Arab Emirates
RAK BANK
Test Analyst-Associate
June 1, 2023 – August 31, 2023
Dubai, Dubai, United Arab Emirates
Cognizant Technology Solutions
Test Analyst-Associate
September 1, 2012 – September 30, 2017
Chennai, Tamil Nadu, India
Business Identity (Office Presence)
September 1, 2023 – Present
Part of Etisalat's projects handled.
24*7 installation and scheduling
September 1, 2023 – Present
Part of Etisalat's projects handled.
SaaS Products
September 1, 2023 – Present
Part of Etisalat's projects handled.
Video surveillance cameras
September 1, 2023 – Present
Part of Etisalat's projects handled.
Cloud-talk for Enterprise customers
September 1, 2023 – Present
Part of Etisalat's projects handled.
RAK BANK 2.0 Digital Banking Mobile Application Testing
June 1, 2023 – August 31, 2023
Tested the mobile app with various models of Android and iOS versions in an increment build format. Used JIRA for reporting and following up with defects. Accessed Finacle database to verify business transaction and banking protocols implemented in the app. Modules tested included Unified login credentials, Multiple Bill Pay, Live Chat, Quick Menu, Send Money, RAKMoney Transfer, MobileCash, Discover and Apply.
Comcast USA
September 1, 2016 – September 1, 2017
Client: Comcast USA. Domain: Communication and Networking.
Cognizant Career Architecture
March 1, 2015 – August 1, 2016
Client: Cognizant Career Architecture. Domain: Internal Role Structuring.
AmeriHealth Caritas USA
November 1, 2014 – February 1, 2015
Client: AmeriHealth Caritas USA. Domain: Healthcare- Insurance claims.
Target USA
July 1, 2014 – October 1, 2014
Client: Target USA. Domain: Retail-Inventory Management System.
Walgreens USA
September 1, 2012 – June 1, 2014
Client: Walgreens USA. Domain: Retail, Healthcare.
Cognizant certified Professional in Basics of Retail
Cognizant
June 1, 2026 – Present
Cognizant certified Professional in Software testing
Cognizant
June 1, 2026 – Present
Cognizant certified Professional in Fundamentals of Manufacturing
Cognizant
June 1, 2026 – Present
Cognizant certified Professional in Mobile Testing
Cognizant
June 1, 2026 – Present
Cultural Fit Analysis
The candidate has worked with diverse international clients (Walgreens USA, Target USA, AmeriHealth Caritas USA, Comcast USA, RAK Bank, Etisalat) across multiple domains (Retail, Healthcare, Banking, Telecommunications, Internal Role Structuring). This breadth of experience suggests adaptability and an ability to integrate into varied organizational cultures and project environments. The long tenure at Cognizant and current role at Etisalat indicate stability and commitment. The certifications also show a commitment to continuous learning and professional development.
Soft Skills & Operational Fit
The candidate's resume highlights strong analytical and communication skills, time and people management abilities, and a self-starting, team-player attitude. Experience in coordinating with various teams and supporting user manual documentation suggests good operational fit and collaborative potential. The involvement in project planning and effort estimations also indicates a proactive approach to QA processes.