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Senior QA Enginneer with 8+ years in enterprise software quality assurance and project management.
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Experienced Sr. Quality Assurance (SQA) Engineer with 6+ years of expertise in enterprise software quality assurance across multiple domains, including E-commerce applications, content-based documents, and web applications. Demonstrated proficiency in testing both hardware and software aspects of Smart Locker solutions for various clients, ensuring rigorous quality standards. Additionally, I bring 1.5 years of production management experience, having successfully led QA teams of 3-4 members in project delivery. Skilled in training, mentoring, and task allocation, I am dedicated to achieving timely and high- quality project outcomes.
Punjab College of Engineering and Technology
Bachelor of technology · Electronics and Communication
August 1, 2015 – June 30, 2015
BSEB, Patna
Intermediate · Science (Math)
June 1, 2010 – May 31, 2010
BSEB, Patna
Matriculation
June 1, 2008 – May 31, 2008
FCI CCM, Inc.
QA Engineer
December 1, 2019 – Present
Noida, Uttar Pradesh, India
Hanu Software Pvt. Ltd.
Quality Analyst
February 1, 2018 – December 1, 2019
Greater Noida, Uttar Pradesh, India
Smart Locker and Apartment Locker—Temple (Mata vaishnodevi) project
July 1, 2025 – Present
Performed manual testing, API testing using Postman, and tested the payment gateway to ensure the Smart Locker application works smoothly and securely. Performed manual testing, API testing using Postman, regression testing, and User Acceptance Testing (UAT) to identify and resolve functional, UI, and usability issues from an end-user perspective within the Temple Project environment. Created detailed QA reports and filed bug tickets in JIRA based on the outcomes of each QA test cycle, collaborating closely with developers and product managers to provide actionable feedback and track issue resolution. Developed and maintained comprehensive test plans, test scenarios, test data, and test cases aligned with project requirements and temple-specific workflows, ensuring coverage of all key user interactions and backend processes. Reviewed and analyzed system specifications and business requirements to ensure functional completeness and consistency with the locker system's intended operation at high-traffic religious sites. Conducted thorough UI testing on kiosk screens and mobile interfaces, validating layout, language translation accuracy (multilingual support), and ease of navigation for diverse user groups. Executed end-to-end test cases, including booking, locker assignment, and locker release flows, and logged all findings with detailed reproduction steps and severity labels in JIRA. Participated in bug regression cycles to verify fixes and ensure no impact on existing functionalities, especially under load conditions such as festival peak hours.
Smart Locker and Apartment Locker—Logistic and Rental
August 1, 2021 – Present
Conducted manual and API testing with Postman for the SmartLocker application. Conducted manual testing and API testing with Postman to validate the functionality of smart locker systems used for logistics parcel delivery and apartment rental services. Performed regression testing and User Acceptance Testing (UAT) to identify issues from an end-user perspective, ensuring smooth workflows for locker reservations, pickups, and returns. Developed detailed test plans, test scenarios, and test data tailored to the unique use cases of logistics (e.g., courier locker drop-off/pick-up) and apartment rental operations (e.g., tenant locker assignment and access). Reviewed and analyzed business and system requirements to ensure all test coverage aligns with real-world usage in residential and commercial environments. Executed UI testing to verify the usability and interface consistency of the locker kiosk screens and mobile/web apps used by customers, couriers, and building managers. Logged bugs in JIRA, tracked their status, and collaborated with developers and product teams by providing clear, actionable feedback based on testing results. Conducted bug regression to validate fixes and ensure the integrity of existing features after updates or color changes. Generated QA reports to document testing progress, defect status, and release readiness, supporting data-driven decision-making before deployments.
Insurance document (RNA & ET)
December 1, 2019 – August 1, 2021
Conducted manual testing of insurance policy documents using "diff" software. Roles included content testing, UAT testing, writing and executing test cases, logging bugs in JIRA, and conducting bug regression.
Broadbean
February 1, 2018 – December 1, 2019
Conducted manual testing for the Global and Compliance boards of a U.S. job portal using Ad Courier software. Responsibilities included maintaining a working knowledge of quality standards, tracking errors and quality sheets for each poster involved in job postings, and managing task allocation to team members within the Global & Compliance Processes for production.
Star Performer Award
Unknown
June 1, 2026 – Present
Punctuality Champion Award
Unknown
June 1, 2026 – Present
Loyalty Award
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity, including job portals, smart locker systems (logistics, rental, temple), and insurance documents, indicates adaptability to different domains. Their experience in team leadership and mentoring aligns well with a collaborative team culture. The breadth of skills, though primarily focused on manual and API testing, shows a consistent career path in QA, suggesting a good fit for a role requiring dedicated quality assurance expertise.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in leadership, mentoring, and team collaboration, as evidenced by their role in leading a QA team and sharing product knowledge. Their experience in task allocation and maintaining quality standards suggests good operational fit for managing QA processes. The awards for Punctuality, Loyalty, and Star Performer further reinforce their dedication and reliability.