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QA Automation Engineer with 6+ years in Banking/Insurance and API Testing
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QA Engineer with 6.4 years of experience in Banking and Insurance domains, specializing in Manual and API Testing. Possesses extensive experience in testing financial products such as Credit Cards, Instant Personal Loans, Buy Now Pay Later (BNPL), and Prepaid Cards. Proficient in Mobile (Android & iOS) and Web Application Testing, with hands-on experience in API Testing using Postman and SoapUI. Skilled in defect tracking with JIRA, understanding of SDLC/STLC, and basic knowledge of Core Java, SQL, and API concepts. Committed to delivering high-quality solutions and contributing to organizational growth.
BABA Institute of Technology & Sciences
B.TECH · Civil Engineering
August 1, 2013 – June 30, 2017
Sri Gayathri Junior College
12th Board (MPC)
June 1, 2011 – May 31, 2013
KNM Girls high school
SSC
June 1, 2011 – May 31, 2011
Quality Kiosk Technologies Pvt.Ltd
Senior Software Tester
February 1, 2024 – Present
India
Quality Kiosk Technologies Pvt.Ltd
Senior Software Tester
October 1, 2021 – November 1, 2023
India
SBCS India Pvt Ltd
Software tester
July 1, 2021 – September 1, 2021
India
Yalamanchili Software Exports
Junior Executive software tester
April 1, 2019 – January 1, 2020
India
Patra INDIA
Process Executive
April 1, 2018 – March 1, 2019
India
eToll Application (FASTag)
February 1, 2024 – June 1, 2026
Analyzed business requirements, user stories, and transaction flows related to FASTag and toll payment processing. Designed and executed test cases and test scenarios for end-to-end eToll transaction lifecycle, including tag issuance, recharge, balance deduction, and reconciliation. Performed functional, integration, and regression testing across web and mobile platforms (Android & iOS). Validated toll transactions, ensuring accurate balance deduction, response handling, and transaction status updates in UAT. Conducted API testing using Postman, validating request/response payloads, authentication, status codes, and backend integration with banking systems. Verified payment gateway integrations and transaction routing, ensuring seamless communication between toll systems, NPCI/FASTag ecosystem, and banking services. Tested scenarios related to low balance, failed transactions, duplicate transactions, and reversals/refunds. Actively involved in defect lifecycle management by logging, tracking, and retesting defects in JIRA, ensuring timely closure with proper documentation. Participated in build deployments (WAR files) and performed smoke/sanity testing to validate new releases and bug fixes. Collaborated closely with developers, business analysts, and product teams to clarify requirements and resolve issues efficiently. Performed data validation and backend verification using logs and database queries where required. Prepared and shared daily status reports, highlighting testing progress, risks, and blockers. Ensured high-quality releases by maintaining thorough test coverage and adherence to testing standards.
Tata neu Application
October 1, 2021 – November 1, 2023
Performed detailed requirement analysis by reviewing SRS(Software Requirements Specification) and user stories to define test scenarios and ensure comprehensive test coverage. Designed, documented, and executed test cases for Agile sprint cycles, aligning with business requirements and acceptance criteria. Conducted end-to-end manual testing of the Tata Neu application across Android and iOS platforms, ensuring consistent functionality and user experience. Executed API testing using Postman, including validation of request/response payloads, authentication, status codes, and data consistency across systems. Identified, logged, prioritized, and tracked defects in JIRA, ensuring clear documentation, reproducibility, and timely resolution. Collaborated closely with Product Owners, Business Analysts, and Development teams to clarify requirements, troubleshoot issues, and improve product quality. Participated actively in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives, contributing to continuous improvement.
Prepaid Card System (Branch Module, Customer Module, API Integration)
April 1, 2019 – January 1, 2020
Worked on a Prepaid Card Management System, enabling banks to offer prepaid card services similar to debit cards without requiring a direct bank account. Supported multiple card types including Gift Cards, Travel Cards, and Meal Cards, used across ATM, POS, and E-commerce platforms. Involved in testing end-to-end prepaid card lifecycle, including card issuance, activation, reload, refund, and transaction processing. Tested Branch Module functionalities, allowing branch users to manage card operations such as reloads and refunds. Verified Customer Module features, including customer login, card activation, and transaction usage. Performed API testing and interface validation for transactions routed through NARADA Switch, ensuring seamless integration with external systems. Conducted functional, integration, and regression testing to ensure system stability and accuracy. Collaborated with development and business teams to analyze requirements, identify defects, and ensure timely delivery. Contributed to testing enhancements and new feature implementations in the Narada Prepaid Card Module.
ISTQB Certified Tester - Foundation Level (CTFL)
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project experience spans multiple banking clients (Axis Bank, Kotak Bank, IndusInd Bank, Standard Chartered Bank, YES Bank, IDFC Bank) and diverse financial products, indicating adaptability and exposure to various organizational cultures. Their involvement in end-to-end testing lifecycles and collaboration with different teams (Product Owners, BAs, Dev) suggests a collaborative and integrated approach to quality assurance. The breadth of skills, though leaning heavily towards manual and API testing, shows a foundation that could be built upon for automation, aligning with a growth-oriented culture.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical and problem-solving abilities, effective team collaboration, and good communication skills. They are detail-oriented with strong documentation skills, which are crucial for a QA Automation Engineer role. Their proactive and result-oriented mindset, coupled with active participation in Agile ceremonies, indicates a good operational fit for dynamic development environments.