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Senior Analyst with 7+ years in Payments Domain & Financial Services
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Assessing your cultural and operational fit
Results-driven Business Analyst with 7+ years in banking & financial services at NatWest Group, specialising in high-value international payment verification, SWIFT MT/MX messaging, cross-border payments, ISO 20022 migration, and clearing & settlement. Experienced in BRD/FRD documentation, gap analysis, SOP standardisation, UAT support, and cross-geography stakeholder management. Delivered 50% process failure reduction and 100% SLA compliance. Seeking a Senior BA – Payments role in global banking transformation.
University of Lucknow
B.Com
N/A – Present
Priority IDC (India GCC of Priority Technology Holdings)
Senior Payments Analyst
June 1, 2026 – Present
Chandigarh, Chandigarh, India
NatWest Group (Natwest Digital Services India Pvt. Ltd.)
Senior Analyst - Payments Verifier
August 1, 2023 – May 31, 2026
Gurgaon, Haryana, India
NatWest Group
Credit Stewardship Analyst
May 1, 2019 – July 31, 2023
India
Payment Workflow Automation & Transformation
June 16, 2026 – Present
Documented AS-IS/TO-BE payment verification requirements across SWIFT & CHAPS; enabled workflow automation achieving 50% failure reduction and 100% SLA compliance. Delivered transformation documentation aligned to global banking standards.
Verification Process Simplification
June 16, 2026 – Present
Redesigned reporting structures and process flows for cross-functional verification teams, significantly reducing manual workload. Formally recognised via internal award programme.
Stakeholder Training Programme
June 16, 2026 – Present
Led 5+ requirement elicitation & risk communication sessions for 50+ staff across payments and credit teams, improving client resolution outcomes and operational consistency.
McKinsey Forward Program | Leadership & Digital Business
McKinsey
June 1, 2026 – Present
NatWest Process Simplification | Certified (Enjoy Program)
NatWest
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across multiple roles within NatWest Group and now Priority IDC, coupled with certifications from McKinsey and NatWest, suggests adaptability and a commitment to continuous learning. Their involvement in diverse projects like payment workflow automation, process simplification, and stakeholder training indicates a collaborative mindset and a focus on improving operational efficiency, aligning well with a dynamic corporate culture. The 'Living Our Values' award and 'Star Performer' recognition further underscore a strong cultural fit.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical and problem-solving skills through root cause analysis and process redesign. Their experience in leading stakeholder training and communication sessions indicates good interpersonal and communication abilities. The recognition via internal awards and consistent SLA compliance highlights a results-oriented and reliable work attitude, suitable for operational excellence.