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Senior Manager – Payments at Synechron | Expert in AI driven Test Management & Automation Solutions
Hello! I am Rajesh Karia, a seasoned Sr. Automation Manager with almost 19 years of extensive experience in the IT sector, specializing in software testing and automation. Currently, I am excelling in my role at Synechron, where I lead the Payments team and drive innovation in testing methodologies. My expertise lies in strategizing and managing end-to-end test processes across various domains, including functional, automation, API, performance, and mobile testing. I am passionate about aligning testing strategies with business goals to ensure timely project deliveries and high-quality outcomes. Throughout my career, I have successfully led complex testing projects, notably for Lloyds Banking, where I achieved high client satisfaction and operational efficiency. I take pride in building and leading high-performing cross-functional teams, fostering collaboration, and cultivating a results-driven culture. My commitment to excellence is reflected in my track record of 98% on-time project completion and 95% client satisfaction. I am constantly embracing innovation and leveraging emerging technologies to build robust testing ecosystems that support continuous integration and delivery (CI/CD). Key Achievements: - Architected and implemented a Hybrid Automation Framework, significantly reducing testing cycles and enhancing delivery timelines. • Architected and implemented a Hybrid Automation Framework using BDD-Cucumber for Web Automation, Appium for Mobile Automation, TOSCA for VisionPLUS Automation and REST Assured for API Automation, achieving significant reductions in testing cycles and enhanced delivery timelines. • Architected and implemented a Hybrid Automation Framework using Playwright with Typescript. • Skilled in Vendor management, Stakeholder engagement, and crisis resolution, with a strong record of nurturing partnerships, enhancing customer experience,
Saurashtra University, Rajkot
Bachelor's degree, Computer Engineering
August 1, 2001 – May 1, 2005
Synechron
Senior Manager - Payments
November 1, 2024 – Present
Pune, Maharashtra, India · Hybrid
Publicis Sapient
Sr. Test Delivery Manager (AD)
October 1, 2022 – November 1, 2024
Pune, Maharashtra, India · On-site
M&G plc
Test Delivery Manager
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Mumbai, Maharashtra, India · On-site
Infostretch
Technical Project Manager
May 1, 2021 – March 1, 2022
Pune, Maharashtra, India · Hybrid
InfoVision Labs
QA Project Manager
August 1, 2019 – May 1, 2021
Pune Area, India · Hybrid
Acuiti Labs
Lead QA
December 1, 2018 – May 1, 2019
Pune Area, India
Indecomm Global Services
Lead QA Engineer
April 1, 2018 – December 1, 2018
Pune Area, India
Capgemini
Manager
April 1, 2016 – November 1, 2017
Pune
Reliance Jio Infocomm Limited
Sr. Manager
May 1, 2013 – April 1, 2016
Mumbai · On-site
TCS E-serve
Manager
January 1, 2013 – April 1, 2013
Mumbai
Mahindra Satyam
Assistant Manager
June 1, 2010 – December 1, 2012
Pune
Cognizant
Test Lead
December 1, 2009 – June 1, 2010
Pune Area, India
Capgemini
Associate Consultant
July 1, 2007 – December 1, 2009
Pune Area, India
ATTRA Infotech
Sr. Software Engineer
March 1, 2007 – July 1, 2007
Bangalore
VIT Consultancy Ltd.
Associate
December 1, 2005 – February 1, 2007
Chennai
AMEX Cards Migration
November 1, 2024 – March 1, 2025
• Spearheaded the Center of Excellence (CoE) for Cards and Payments, leading successful product sales initiatives for multiple banks, including American Express (AMEX). • Enabled the Sales team with technical and strategic support to effectively pitch and close deals with enterprise clients such as AMEX. • Implemented SAFe Agile practices across the AMEX account, leveraging all 7 core competencies to improve team collaboration and delivery efficiency. • Defined and tracked Agile delivery metrics including DORA, test quality, throughput, and cycle time to ensure continuous improvement and performance transparency. • Led end-to-end project tracking, risk management, and milestone follow-up to ensure timely and quality deliverables. • Designed and established a robust, scalable Hybrid Automation Framework supporting BDD using Cucumber with domain-centric design and POM (Page Object Model) architecture. • Enabled cross-platform automation (Web, Mobile, and API) using Java, Selenium, Appium, and REST Assured, ensuring high test coverage and flexibility. • Integrated comprehensive reporting solutions such as Extent and Allure Reports, along with system log generation for enhanced CI/CD pipeline debugging. • Developed dynamic test data processing capabilities supporting multiple formats (Excel, Txt, JSON, XML, CSV, and databases), improving data-driven test automation.
TESCO Finance APIs
April 1, 2023 – Present
Achievements: Successfully designed and implemented an end-to-end test plan for Business Commercial Credit & Debit cards, leading to increased efficiency and customer satisfaction Saved 30% time and cost of testing through effective automation using Selenium WebDriver & Java Streamlined communication and collaboration between cross-functional teams, resulting in a 30% improvement in project delivery timelines. Value Added Pointers Team Management: Supervise and provide guidance to testing department. Foster a positive work environment, encourage teamwork, and ensure effective communication within the organization Operational Oversight: Monitor operational activities to ensure efficiency, productivity, and adherence to company standards. Identify areas for improvement and implement strategies to enhance operational performance Customer Service: Maintain a focus on customer satisfaction. Address customer concerns and feedback promptly, ensure excellent service delivery, and implement initiatives to enhance customer experience Performance Evaluation: Evaluate departmental performance, set goals, and provide feedback to managers and staff. Implement performance improvement plans as necessary and recognize high-performing individuals and teams Strategic Initiatives: Contribute to the development and implementation of strategic plans and initiatives. Collaborate with senior management to align goals, drive growth, and improve overall organizational performance Stakeholder Relations: Build and maintain relationships with key stakeholders, including clients, vendors, and business partners. Represent the organization in meetings, conferences, and networking events Crisis Management: Collaborate with the administration and other stakeholders to address and resolve critical issues or crises that may arise within the organization
Lloyds Corporate cards
October 1, 2022 – March 1, 2023
Achievements: Successfully designed and implemented an end-to-end test plan for Business Commercial Credit & Debit cards, leading to increased efficiency and customer satisfaction Saved 30% time and cost of testing through effective automation using Selenium WebDriver & Java Streamlined communication and collaboration between cross-functional teams, resulting in a 30% improvement in project delivery timelines. Value Added Pointers Team Management: Supervise and provide guidance to testing department. Foster a positive work environment, encourage teamwork, and ensure effective communication within the organization Operational Oversight: Monitor operational activities to ensure efficiency, productivity, and adherence to company standards. Identify areas for improvement and implement strategies to enhance operational performance Customer Service: Maintain a focus on customer satisfaction. Address customer concerns and feedback promptly, ensure excellent service delivery, and implement initiatives to enhance customer experience Performance Evaluation: Evaluate departmental performance, set goals, and provide feedback to managers and staff. Implement performance improvement plans as necessary and recognize high-performing individuals and teams Strategic Initiatives: Contribute to the development and implementation of strategic plans and initiatives. Collaborate with senior management to align goals, drive growth, and improve overall organizational performance Stakeholder Relations: Build and maintain relationships with key stakeholders, including clients, vendors, and business partners. Represent the organization in meetings, conferences, and networking events Crisis Management: Collaborate with the administration and other stakeholders to address and resolve critical issues or crises that may arise within the organization
Prudential Risk Apps
March 1, 2022 – October 1, 2022
Key Result Areas: Worked in an iterative environment with AWS cloud application Azure Synapse for Data Analytics, ensuring seamless integration and testing Designed a hybrid framework for automation using Selenium WebDriver, Maven, Cucumber, TestNG & Java for Data Analytics, leading to increased efficiency and accuracy in testing processes Achievements: Successfully implemented a hybrid framework for automation, resulting in improved testing processes and increased productivity
Marriott Apps
May 1, 2021 – March 1, 2022
Key Result Areas: Worked with Agile XP environment with AWS cloud applications, ensuring seamless integration and testing across multiple platforms Designed a hybrid framework for automation using Selenium WebDriver, Maven, Cucumber, TestNG & Java, leading to increased efficiency and accuracy in testing processes
Verizon Visible
August 1, 2019 – May 1, 2021
Key Result Areas: Worked with Agile XP environment with Google Cloud applications, ensuring seamless integration and testing across multiple platforms Designed a hybrid framework for automation using Selenium WebDriver, Maven, Cucumber, TestNG & Java, leading to increased efficiency and accuracy in testing processes Achievements: Successfully implemented a hybrid framework for automation, resulting in improved testing processes and increased productivity
Harman Apps
December 1, 2018 – May 1, 2019
Key Result Areas: Worked with Agile Scrum environment, ensuring seamless integration and testing across multiple platforms Implemented automation using Selenium WebDriver, Java, Selenium Grid, Cucumber & Maven, leading to increased efficiency and accuracy in testing processes Extensively automated regression and functional test suites using Selenium WebDriver, Java, resulting in improved testing processes and increased productivity Achievements: Successfully implemented automation using Selenium WebDriver, Java, Selenium Grid, Cucumber & Maven
NCR Retail
April 1, 2018 – December 1, 2018
Key Result Areas: Worked with Agile Scrum environment, ensuring seamless integration and testing across multiple platforms Implemented automation using Selenium WebDriver, Java, Selenium Grid, Cucumber & Maven, leading to increased efficiency and accuracy in testing processes Extensively automated regression and functional test suites using Selenium WebDriver, Java, resulting in improved testing processes and increased productivity Achievements: Successfully implemented automation using Selenium WebDriver, Java, Selenium Grid, Cucumber & Maven
VisionPLUS Credit cards
April 1, 2016 – November 1, 2017
VisionPLUS - CMS, FAS, ITS, LMS, TRAMS for Yes, Kotak & Robinsons banks.
Reliance Prepaid Cards – Jio Money (New Platform)
January 1, 2014 – April 1, 2016
1. Purchase request creation & involved till end of contract completion 2. On boarding new vendors 3. Creation of visitor passes, access to systems 4. Signing off Test artefacts like Test scenarios, Test cases & Query logs 5. Change Management & Invoice submission till completion 6. Timesheets tracking & Resource management 7. Managing Test Managers of 4 vendors & track their planning & execution 8. Managing 4 third parties for POS, Card Issuance & Merchant mgmt. 9. Managing RBI & PCI-DSS requirements 10. Participated in RBI audit completion 11. Daily & Weekly status report preparation 12. Managing NFT activities like Security testing & Performance testing. 13. Business clarification meetings 14. BRD & FSD sign-off meetings & Test case sign-off from Business 15. Defect Tracking 16. New Release functionalities sign-off 17. Banking Correspondence (BC) 18. Management of FIS core products (Front End of Vision PLUS) like Cortex (CDM & CMS)
Reliance Prepaid Cards – RPSL (Older Platform)
May 1, 2013 – December 1, 2013
1. Managing 3 third parties for POS, Card Issuance & Merchant mgmt. 2. Managing RBI & PCI-DSS requirements 3. Participated in RBI audit completion 4. Working on PCI-DSS audit 5. Weekly status report preparation 6. Managing NFT activities like Security testing & Performance testing. 7. Worked with Invoices, Timesheets compliance & Resource mgmt. 8. Resource tracking & utilization 9. Business clarification meetings 10. BRD & FSD sign-off meetings 11. Test case sign-off from Business 12. Defect Tracking 13. New Release functionalities sign-off 14. Managing testing of Mobile Payments, Payment Gateways & Mobile POS
Citi BPO Application Processes
January 1, 2013 – April 1, 2013
1. Work assignment to team members 2. Timesheet compliance 3. Arrangement of various meetings related to project like Weekly status call, Defect tracking, Review of Test cases etc. 4. Resource tracking & utilization
Germany ViP (VisionPLUS instead of Prime)
October 1, 2012 – December 1, 2012
Project 29 Germany ViP (VisionPLUS instead of Prime) Client Barclays Bank Duration Oct 2012 – Dec 2012 Project Type SIT Preparation Phase: 1. Test Scenario & Test Script Review 2. Co-ordination between Dev. Team & Testing Team 3. POC for Interfaces 4. Daily Status Reporting to Business 5. Tracebility Metrix preparation Execution Phase: 1. Co-ordination between Dev. Team & Testing Team 2. Run Plan Preparation 3. Defect calls 4. Daily Status Reporting to Business
ViP (VisionPLUS instead of Prime) R2 UAT
February 1, 2012 – September 1, 2012
Project 28 ViP (VisionPLUS instead of Prime) R2 UAT Client Barclays Bank Duration Feb 2012 – Sep 2012 Project Type UAT (Phase 1& 2) R2 Portugal -Interfaces Outgoing Interface Files: 1. Loans (LOP, ALOP & EPP) Files & Reports 2. Welcome Bonus Files 3. Monthly Spending File 4. Finance EPP Inventory Report 5. Card Inventory Report 6. Daily Journal Books Report Outgoing Interface Files: 1. Loans (LOP, ALOP & EPP) Files & Reports 2. Welcome Bonus Files 3. Monthly Spending File 4. Finance EPP Inventory Report 5. Card Inventory Report 6. Daily Journal Books Report
ViP (VisionPLUS instead of Prime) R1
June 1, 2010 – January 1, 2012
Portugal -Interfaces Outgoing Interface Files BI development Reports (R02,D09 & R05),BASELII File,Funds Transfer Files,Internet Outgoing File,LSS Files (Payment Report File, Collection SMS File),Portugal ASNEF Reciprocity Update file and Deletion File,,Portugal ATM Enablement File,Statement File, UN Sanctions File, Account Interface File - DM (CTA Front-end),Customer Interface File - DM (CTA Front-end) , Transaction Interface File - DM (CTA Front-end) Incoming Interface Files:Generic Monetary Transaction File, Generic Non Monetary Update File, Internet XML File,OTC Payment File,Payment File, Portugal ATM Payment File, Risk and Optimisation File, Customer Account Update File - DM (CTA Front-end) ,Italy -Interfaces: Outgoing Interface Files:BI development Reports (R02,Credit Limit Decrease), BASELII File, Funds Transfer Files, Internet Outgoing File, LSS Files (Payment Report File, Collection SMS File), Italy Embossing File, CTA File, Statement File, UN Sanctions File, Account Interface File - DM (CTA Front-end) , Customer Interface File - DM (CTA Front-end) , Transaction Interface File - DM (CTA Front-end) , IAF625 File, RBIT Refresh File, VAU Outgoing File, Daily and Monthly Balance Extract Files, Daily and Monthly Write off Files Incoming Interface Files:TSM (CDM Front-end) Interface File, Generic Monetary Transaction File, Generic Non Monetary Update File, Internet XML File, OTC Payment File, Payment File, CTA Return File, Risk and Optimisation File, Customer Account Update File - DM (CTA Front-end) Spain -Interfaces:-Outgoing Interface Files: BI development Reports (R02,Credit Limit Decrease), BASELII File, Funds Transfer Files, Internet Outgoing File, LSS Files (Payment Report File, Collection SMS File), Bank Of Spain Files, Cashback Transaction Files, Statement File, UN Sanctions File, Account Interface File - DM (CTA Front-end) , Customer Interface File - DM (CTA Front-end) , Transaction Interface File - DM (CTA Front-end) , Customer Extract File, Daily..
SR2-SIT
May 1, 2010 – May 1, 2010
EDGE & IVR: 1. Customer identification & verification using Password, Security number 2. Payment processing 3. Direct Debit 4. Statements 5. Enquiry on accounts 6. Balance check functionality
BOSTON
April 1, 2010 – May 1, 2010
Project 25 BOSTON Client Lloyds Bank, UK Duration April 2010 – May 2010 Project Type ST Executions with Front-end systems like EDGE & IVR for Balance check functionality.
HBOS LOA
April 1, 2010 – April 1, 2010
Designing of scripts with Front-end systems like EDGE & IVR for E-Statement functionality.
OFT Market Study
March 1, 2010 – March 1, 2010
Designing of scripts with Front-end systems like EDGE & IVR for E-Statement functionality.
P3 Project
December 1, 2009 – January 1, 2010
Preparation of MTP & FTP for Marketing and Leads Integration project with LTSB & HBOS data.
Private Banking
December 1, 2009 – March 1, 2010
Preparation of MTP, FTP & TCP for Private Banking project with HBOS data.
1H UAT
October 1, 2009 – December 1, 2009
Project 20 1H UAT Client HSBC Duration Oct 2009 – Dec 2009 Project Type UAT CMS Payment Processing via Front-end like HIPS, VRU & Toolbars Account Transfer via Front-end like Toolbars & eChamps TRIAD Account enrolment into TRIAD
GRV 4.7 Drop-2
September 1, 2009 – October 1, 2009
Functionalities: LTS Letter request thru LTAR ASM Letter request thru ASMW CMS Delinquency Processing MPD Calculation Payment Processing
AIT 4.7 Drop-1 & Drop-2
July 1, 2009 – September 1, 2009
Functionalities: CMS Payment Type – 1 Unpunctual Fee INT NEXT STMT – 1 Instalment Payment Plan (IPP) Loans Insurance Premium Calculation Payment allocation (Fixed Payment) Over limit Fees, Cash Advance Fee, Late Fee CTA 1st Payment Default, Excessive Usage & Low Priority Block code ASM Monetary, Non-Monetary & Transcript Action codes
Compliance 9.2
July 1, 2009 – July 1, 2009
FAS Authorization Processing using MasterCard & Visa Simulator (All functionalities executed in Compliance 8.1)
HBCA Upgrade
April 1, 2009 – June 1, 2009
Project 16 HBCA Upgrade Client HSBC Duration April 2009 – June 2009 Project Type SIT Functionalities: CMS Interest, Insurance, Fees & Statements Commercial cards Issuance, Interest Processing Magnetic Strip card, Smart card & Contactless Smart card Issuance & Re-issuance Lost/Stolen & Product Upgrade with Card Technology change Smart card & Contactless Smart card Issuance & Re-issuance Payment Processing LMS Manual enrolment into LMS Earning Points & Bonus Points verification
Compliance 9.1
February 1, 2009 – March 1, 2009
Project 15 Compliance 9.1 Client HSBC Duration Feb 2009 – March 2009 Project Type SIT & UAT Functionalities: FAS Authorization Processing using MasterCard & Visa Simulator (All functionalities executed in Compliance 8.1)
HBMX Upgrade
January 1, 2009 – February 1, 2009
Project 14 HBMX Upgrade Client HSBC Duration Jan 2009 – Feb 2009 Project Type SIT Functionalities: CMS Interest calculation Various Fees calculation like Cash advance fees, Late fees, Service charges EXAM
GRV Regression (4.1, 4.2, 4.3, 4.4 & 4.5)
April 1, 2008 – December 1, 2008
Project 13 GRV Regression (4.1, 4.2, 4.3, 4.4 & 4.5) Client HSBC Duration April 2008 – Dec 2008 Project Type SIT Functionalities: CMS Interest calculation with INT NEXT STMT field option ‘U’ & ‘G’ Various Fees calculation like Cash advance fees, Late fees, Overlimit Fee, Miscellaneous Fee Account Boarding Account Closure Account Transfer Block Code Processing Card Activation Charge off Delinquency Processing Demographic Info Field security Insurance Processing Payments Plan Transfer Relationship Processing Reports Minimum Payment Due calculation Card Issuance EXAM Small Balance Charge-off CTA Accounts sent for collections verification on OCAI, OCAA Collector re-assignment & its verification on CMS – ARIQ Loans Collateral Release Quotes Auto Loan Payoff Quotes Insurance Enrolment Flag FAS Authorisation thru OFRQ Temp cash limit, Temp cash expiry & cash limit Customer Service OTB Retrofit LTS Verification of Letter file (LTDT)
Compliance 8.1
February 1, 2008 – March 1, 2008
Project 12 Compliance 8.1 Client HSBC Duration Feb 2008 – March 2008 Project Type SIT & UAT Functionalities: FAS Authorization Processing using MasterCard : 1. Standard Auths – Hotel, Airline, Hospital, and Mag strip etc. 2. ATM Auth & Reversal 3. Purchase & E-Commerce auth & Reversal 4. Network Mgmt – Sign on, Sign off, Delay advice & Echo test 5. SAF – IPS Signed out, IPS Timed out, APS, X-Code etc. 6. OFSA – Add, Change, Inquiry & Delete 7. Conditional Auths – Invalid Exp date, Invalid Field length, Invalid Service code etc. ITS Raising Copybook Request & Chargeback Preparation of 1st Presentment & 2nd Presentment files
Security ID – 3 Byte implementation
February 1, 2008 – April 1, 2008
CMS Mapping of RACF-ID & SEC-ID on HSID Screen Verification of HSSECA file which contains USER-ID & SEC-ID Verification of HSSECI file which contains all available SEC-ID Payment Processing SSC Verification of SMSF file which contains RACF-ID & SEC-ID
ES Credit Protection
January 1, 2008 – February 1, 2008
Project 10 ES Credit Protection Client HSBC Duration Jan 2008 – Feb 2008 Project Type IT Functionalities: CDM Application Entry thru APIA which involves enrolment of Insurance product CMS Application Entry thru APIA which involves enrolment of Insurance product Payment Processing
SMAD Phase III
December 1, 2007 – January 1, 2008
Project 9 SMAD Phase III Client HSBC Duration Dec 2007– Jan 2008 Project Type IT Functionalities: CDM Application Entry thru APIA MARS Database & APP_ARR table verification for duplicate applications
OVL PCR-6
November 1, 2007 – December 1, 2007
Project 8 OVL PCR-6 Client HSBC Duration Nov 2007 – Dec 2007 Project Type IT Functionalities: CMS Modified Over limit fee calculation BSTO calculation & verification of BSTO Payment Processing
Gang Table Redesign
September 1, 2007 – October 1, 2007
Project 7 Gang Table Redesign Client HSBC Duration September 2007 – October 2007 Project Type UAT Functionalities: Toolbars Card Upgrade/Downgrade Lost/Stolen card replacement EChamps Card Upgrade/Downgrade Lost/Stolen card replacement Payment Processing
AMEX Product Launch
August 1, 2007 – September 1, 2007
Project 6 AMEX Product Launch Client HSBC Duration August 2007 – September 2007 Project Type SIT Functionalities: CDM Application Creation thru APIA for new logo Verification of new logo in RMAQ file CMS Over limit Fees Late Fees Payment Processing Chordiant Raising Disputes, Charge backs
SBC eCare
July 1, 2007 – August 1, 2007
Project 5 SBC eCare Client HSBC Duration July 2007 – August 2007 Project Type SIT Functionalities: ITS Raising a charge back CMS Statement verification containing Dispute Payment Processing ECare Customer Care Facility
Gold Source Testing VisionPLUS 8.23G (Iteration III)
May 1, 2007 – July 1, 2007
Project 4 Gold Source Testing VisionPLUS 8.23G (Iteration III) Client GE Duration May 2007 – July 2007 Project Type UAT Functionalities: CMS Insurance Premium Calculation Payment allocation (Fixed Payment) Over limit Fees, Cash Advance Fee, Late Fee CTA 1st Payment Default, Excessive Usage & Low Priority Block code ASM Monetary, Non-Monetary & Transcript Action codes
Gold Source Testing VisionPLUS 8.23G (Iteration II)
March 1, 2007 – May 1, 2007
Project 3 Gold Source Testing VisionPLUS 8.23G (Iteration II) Client GE Duration Mar 2007 – May 2007 Project Type UAT Functionalities: Loans Collateral Release Quotes Auto Loan Payoff Quotes Insurance Enrolment Flag Payment Processing FAS Authorisation thru OFRQ Temp cash limit, Temp cash expiry & cash limit Customer Service OTB Retrofit LTS Verification of Letter file (LTDT)
Korea Koram Phase 4
June 1, 2006 – February 1, 2007
Project 2 Korea Koram Phase 4 Client Citibank, South Korea Duration June 2006 - Feb 2007 Project Type SIT Functionalities: CMS New Card Issuance Card Re-issuance Card Renewal Fixed Interest Calculation Membership Fees Calculation Cash advance fees Late fees Delinquency Statement fees Transaction postings Payment Processing All the activities also performed with ACWS. (ECS+)
Hong Kong Sandcastle
January 1, 2006 – May 1, 2006
Project 1 Hong Kong Sandcastle Client Citibank, Hong Kong Duration Jan 2006 - May 2006 Project Type SIT Functionalities: CDM New Application Boarding to CMS thru NAS FAS Authorisation thru OAAI CMS Verification of Shell ECS files like Shell Transaction Details File, EDC file, Duty Rate file & Duplicate file check for Shell Details file using File Aid & STARTOOL Reports verification such as Unmatched Report (FROM SHELL & EDC), Late Posting Exception Report, Shell Details File Processing Exception Report, Duty Rate Change Report & Consumer Monthly Fuel Consumption Report using Ctrl^D Done Card Issuance & Card Delivery thru ACWS. (ECS+) Payment Processing thru ACWS TRAMS Verification of Daily & Monthly Data warehouse files from Shell
ISTQB Advance Test Management 3.0 certificate
ISTQB® - International Software Testing Qualifications Board
June 30, 2026 – Present
Certified SAFe® 5 Agilist
SAFe by Scaled Agile, Inc.
June 30, 2026 – Present
ISTQB® Foundation Level
ISTQB® - International Software Testing Qualifications Board
June 30, 2026 – Present
Project Management Professional (PMP)
Project Management Institute
June 30, 2026 – Present
Certified SAFe® Agilist
Scrum Alliance
June 30, 2026 – Present
Certified Scrum Master
Scrum Alliance
June 30, 2026 – Present
Cultural Fit Analysis
The candidate's extensive experience across multiple large enterprises (TESCO, AMEX, Lloyds, Prudential, Marriott, Verizon, Harman, NCR, HSBC, Citibank, GE) and diverse project types (Cards & Payments, Risk Apps, Retail, Finance APIs) demonstrates adaptability and a broad understanding of different organizational cultures. Their certifications in SAFe Agile and Scrum Master indicate a strong alignment with modern, collaborative, and iterative development practices. The emphasis on team management, fostering positive work environments, and stakeholder relations suggests a collaborative and inclusive cultural fit. The candidate's long tenure in the industry and progression through various leadership roles also points to a commitment to continuous growth and a professional work ethic.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, team management, and stakeholder communication skills through their various managerial roles. Their experience in SAFe Agile implementation, project tracking, risk management, and vendor management indicates a solid operational fit for complex, enterprise-level environments. The ability to streamline communication and collaboration, as highlighted in project descriptions, suggests a proactive approach to operational efficiency. The candidate's focus on customer satisfaction and performance evaluation further aligns with a results-oriented operational mindset.