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Senior Automation Engineer with 9+ years in Salesforce Testing & Agile Methodologies
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Senior Salesforce QA Engineer with 8+ years of experience in manual and functional testing of Salesforce CRM applications. Experienced in Salesforce Lightning, Sales Cloud, Service Cloud and Health Cloud implementations. Strong expertise in end-to-end testing, API and integration testing, and data migration validation. Proven experience working in Agile Scrum teams and collaborating with cross-functional teams to deliver high-quality CRM solutions. ISTQB and Salesforce certified professional with exposure to automation tools.
Shrimati Indira Gandhi College
B.Sc. Physics · Physics
N/A – June 30, 2016
Mastek
Senior Software Quality Engineer
May 1, 2023 – Present
India
MST Solutions
Salesforce QA Engineer
July 1, 2018 – May 1, 2023
India
Cognizant Technology Solutions
Quality Engineer
December 1, 2016 – June 1, 2017
India
PureHealth – Healthcare CRM Platform
June 1, 2026 – Present
Tested Salesforce Health Cloud implementation for chronic care management solutions. Validated integrations between Health Cloud, Data Cloud and Marketing Cloud. Tested care plans, patient engagement journeys and workflow automation. Performed data validation and segmentation testing for patient records.
ChowNow – Online Food Ordering Platform
June 1, 2026 – Present
Performed functional and UI testing for Salesforce-based ordering system. Validated payment gateway integrations and transaction processing. Executed regression testing across devices and user profiles.
CASOS – California Secretary of State Election System
June 1, 2026 – Present
Tested Salesforce workflows related to election data processing. Performed end-to-end testing of election forms and payment processes. Validated security controls for sensitive political and financial data.
College Success Arizona
June 1, 2026 – Present
Validated FormAssembly integrations with Salesforce. Tested user access controls and permissions. Performed UI testing for student-facing interfaces.
BBBS Salesforce Integration
June 1, 2026 – Present
Tested integration between two Salesforce instances for donor and volunteer management. Validated synchronization of records between systems. Supported User Acceptance Testing for integration workflows.
RSG Data Migration – MS Access to Salesforce
June 1, 2026 – Present
Validated migration of legacy MS Access data to Salesforce. Performed data integrity checks and regression testing. Participated in UAT and user training documentation support.
ISTQB Certified Tester
ISTQB
June 1, 2026 – Present
ISTQB Agile Certification
ISTQB
June 1, 2026 – Present
Salesforce Platform App Builder
Salesforce
June 1, 2026 – Present
Salesforce OmniStudio Consultant
Salesforce
June 1, 2026 – Present
Salesforce AI Associate
Salesforce
June 1, 2026 – Present
Salesforce AI Specialist
Salesforce
June 1, 2026 – Present
Copado Robotic Testing Certification
Copado
June 1, 2026 – Present
JMeter Intro Certification
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project experience spans various domains (healthcare, food ordering, government, non-profit), indicating adaptability and a broad understanding of different business contexts. Their certifications in Salesforce AI suggest an interest in emerging technologies, which could be a positive cultural fit for an innovative team. The focus on Salesforce-specific testing aligns directly with the target role, demonstrating a clear career path and dedication to the platform.
Soft Skills & Operational Fit
The candidate demonstrates strong collaboration skills through participation in Agile ceremonies and working with developers and product owners. Their experience in UAT support indicates good user-centric communication. The resume highlights a structured approach to testing, including test case design, execution, and defect management, which aligns well with operational best practices.