Application Support Engineer with less than a year in software troubleshooting and ERP development.
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Highly motivated and results-oriented professional with 10 months of experience as an Application Support Engineer Intern, specializing in top-tier software support and troubleshooting for HES and internal/external product offerings. Proficient in debugging technical issues in both frontend and backend systems, and adept at building custom automation scripts and dashboards using Python for enhanced monitoring. Experienced in ERP module development with skills in C++, Java, Python, C#, JavaScript, ASP.NET MVC, SQL, HTML, CSS, and Bootstrap. A quick learner with a strong academic background and proven project management and organizational skills.
Bharti Vidyapeeth's Institute of Computer Applications and Management
Master of Computer Applications
August 1, 2024 – June 30, 2026
P.G.D.A.V College, University of Delhi
Bachelor of Mathematical Sciences
August 1, 2020 – June 30, 2023
BVICAM ERP - Event Module
June 1, 2025 – December 1, 2025
Developed an ERP module for managing institutional events. Integrated functionality to upload event images and attach supporting documents for comprehensive archival and display. Enabled sub-event handling with dynamic data entry & retrieval, improving event organization.
BVICAM ERP - Stock Management Module
January 1, 2025 – April 1, 2025
Developed a comprehensive Stock Management module for ERP software to streamline inventory tracking & request handling. Designed and implemented role-based functionalities for both Admin and Faculty users. Enabled Admin users to add categories/items, update item requests, view inventory and view resolved request lists. Allowed Faculty users to request items, track request status, and return items.
BVICAM ERP - Lesson Plan Module
September 1, 2024 – December 1, 2024
Developed a structured Lesson Plan module within the ERP system to streamline academic planning and resource management. Designed an "Add Recommended Books" feature enabling faculty to curate and manage book resources for students. Implemented a "Lecture Details" page to organize lecture schedules, topics covered, and related information. Enhanced academic coordination and improved record-keeping through centralized scheduling and documentation.
Cultural Fit Analysis
The candidate's academic projects demonstrate a focus on structured system development and process improvement within an institutional context. The internship in application support aligns directly with the target role, indicating a clear career interest. The breadth of technologies listed (C++, Java, Python, C#, JavaScript, ASP.NET MVC, SQL databases) suggests adaptability and a willingness to learn diverse tools. The leadership roles and participation in programming events indicate a proactive and engaged individual.
Soft Skills & Operational Fit
The candidate's project descriptions indicate an ability to design and implement role-based functionalities and manage comprehensive systems, suggesting good problem-solving and organizational skills. The experience as an 'APPLICATION SUPPORT ENGINEER INTERN' points to a foundational understanding of production support, troubleshooting, and collaboration. Participation in various events and leadership roles (Head Boy, House Captain) suggests teamwork and communication potential.