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QA Engineer with 10+ years in Functional, Automation & AI Platform Testing
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Results-driven QA professional with 10+ years of experience in functional testing across financial systems, enterprise platforms, and web applications. Experienced in leading testing initiatives, mentoring team members, and collaborating with stakeholders to ensure reliable, business-aligned releases. Hands-on experience in validating AI/LLM-driven features, requirement analysis, business workflow testing, API and database validation, and supporting Agile teams through complete delivery cycles.
Malout Institute of Management & Technology
B.Tech · Computer Science Engineering
August 1, 2009 – June 30, 2012
Government Polytechnic College Bathinda
Diploma · Information Technology
August 1, 2006 – June 30, 2009
Divine Light Public School Abohar
10th
N/A – May 31, 2006
Pelocal Fintech Pvt Ltd
Senior QA Engineer
August 1, 2024 – March 1, 2026
Noida, Uttar Pradesh, India
Nutty Spicy Media
Manual Tester | Contract
February 1, 2021 – July 1, 2024
India
Harman connected services
Software Engineer
January 1, 2015 – August 1, 2020
Gurgaon, Haryana, India
Goa Online Services - AI Citizen Services Chatbot
June 29, 2026 – Present
Validated AI-driven government chatbot, testing conversational accuracy, escalation logic, API responses, and citizen service workflows. Supported performance testing and successful go-live, also contributed to requirement documentation and workflow definition before development cycles.
MyAnthology - WhatsApp Booking Bot & Admin Console
June 29, 2026 – Present
Handled QA for conversational booking system and admin panel, validating user journeys, operational workflows, and release readiness across updates. Acted as a project manager and scrum master to handle overall project deadlines and deliverables.
PNB MetLife - Customer Portal & Payment Systems
June 29, 2026 – Present
Tested insurance portal, autopay, and payment journeys, ensuring backend accuracy, integration stability, and production readiness.
PNB MetLife - Khushi Mobile Application
June 29, 2026 – Present
Validated insurance mobile app workflows including onboarding, policy access, and service journeys, ensuring functional stability across devices and releases.
Delhi Metro - WhatsApp Ticketing & Payment Bot
June 29, 2026 – Present
Validated conversational ticket booking flows, fare calculations, and payment gateway integrations for commuter transactions.
Cultural Fit Analysis
The candidate's experience spans diverse industries (Fintech, Media, Automotive, Telecom, IoT) and project types (AI chatbots, mobile apps, web portals, payment systems), indicating adaptability and a broad perspective. Their involvement in project management and scrum facilitation suggests a proactive and collaborative approach, which aligns well with dynamic team environments. The breadth of skills and exposure to various technologies and methodologies contribute positively to cultural fit.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and coordination skills, acting as a Project Manager and Scrum Master/Facilitator in previous roles. Their experience in stakeholder communication, requirement gathering, and defect management indicates good operational fit for a senior role. The ability to mentor junior testers and manage multiple projects simultaneously highlights strong organizational and team collaboration capabilities.