Software Quality Analyst with 3+ years in Salesforce Testing & Administration.
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Detail-oriented Salesforce Quality Analyst with over 3.5 years in Salesforce Administration. Experienced in Salesforce Testing, Functional, Manual, Integration & API Testing. Having 2+ year of testing experience in Salesforce CPQ project. Proficient in Testing of Salesforce Admin module : Custom App, Standard/Custom Objects, Fields, Page layouts, Reports, SOQL Queries & Security (Profile, Permission Sets, Roles Hierarchy), Apex Classes & Triggers, Flows & Automation, Salesforce Governor Limits, Guardrails. Strong understanding of Salesforce Sales Cloud, Service Cloud, Lightning Experience, Salesforce Inspector, Agentforce, Einstein Salesforce.
KIET, Ghaziabad UP
Bachelor's Technology
N/A – June 30, 2023
Jawahar Navodaya Vidyalaya, Mahoba UP
Intermediate
N/A – Present
Jawahar Navodaya Vidyalaya, Mahoba UP
High School
N/A – Present
ALGOWORKS SOLUTIONS INC
Salesforce Quality Analyst
December 1, 2022 – Present
India
Logistics Management System
November 17, 2025 – June 1, 2026
The Logistics Management System is built on Salesforce to manage end-to-end logistics operations including customer on-boarding, Lead management, Opportunity stages flow, GST/PAN validations, Contract creation & renewal, Invoice (Creation, submission & auto-closure), Journey management, Order Pickup tracking, Waybill management, and delivery confirmation. Support case management : Calling process, Whats-app bot integration, Web to case & Claim Case. The application supports real-time tracking, automated workflows, validations, and role-based access for sales, operations, and finance teams.
Orbit
January 1, 2025 – June 1, 2026
It's a project related to a system designed to manage and streamline various Admin, Employee & HR functions within an organization. These portals help HR teams and employees to access and manage key HR-related tasks and data depending on the organization. This project include - Employee Information Management, assign projects with end dates, Roles Dashboard, Leave and Attendance Management, Performance Management, Training and Development, Employee Self-Service (Employees can update their achievements, personal & professional information).
Whatfix
June 1, 2024 – June 1, 2026
Testing of Sales flow & Core CPQ features like product configuration, Pricing Management (Automated Pricing Rules & Discounting Controls), quote generation, approval process, amendment process and renewals. Validating integration with external systems such as Billing, ERP, and Payment Gateways. Ensuring a seamless Quote-to-Cash process.
Salesforce Certified Administrator (AD 201)
Salesforce
June 1, 2026 – Present
Salesforce Platform App Builder
Salesforce
June 1, 2026 – Present
Salesforce Sales Cloud Consultant
Salesforce
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across diverse Salesforce projects (CPQ, HR management, Logistics) indicates adaptability and a broad understanding of different business domains within the Salesforce platform. Their certifications show a proactive approach to skill development and alignment with industry standards. The role as a Salesforce Quality Analyst aligns well with the target role, suggesting a good cultural fit for a team focused on Salesforce quality assurance.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their experience in Agile/Scrum environments, participation in daily stand-ups, and providing training to junior QAs. Their project descriptions indicate a collaborative approach and an understanding of end-to-end business processes within Salesforce. The ability to document test plans and track defects effectively suggests good organizational and communication skills within a team context.