Help & Supportcareers@gravityer.com
Technical Support Specialist with less than a year in IT Support & Cloud Operations
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Electronics and Communication Engineering graduate with hands-on experience in IT Support, Cloud Operations, Microsoft 365 Administration, Windows Administration, Network Troubleshooting, and Software Development. Experienced in troubleshooting technical issues, managing user accounts, supporting cloud infrastructure, and developing web applications. Proficient in Java, SQL, networking, and customer-focused technical support. Strong problem-solving and communication skills with a commitment to delivering reliable technology solutions and exceptional user experiences.
AAA College of Engineering and Technology
B.E. · Electronics and Communication Engineering
August 1, 2021 – June 30, 2025
PSL Narayana Vidyalaya, Madurai
HSC
N/A – May 31, 2021
PSL Narayana Vidyalaya, Madurai
SSLC
N/A – May 31, 2019
Increplus Technologies
Junior IT Support Specialist
January 1, 2026 – Present
India
ACIC Kalasalingam
Project Development Intern
January 1, 2024 – June 1, 2024
India
Real Sports AI
Machine Learning Intern
January 1, 2023 – June 1, 2023
India
Personal Portfolio Website
June 1, 2026 – Present
Created a responsive portfolio using React and JavaScript. Showcases projects and technical skills.
Bike Taxi Path Finder
June 1, 2026 – Present
Developed a real-time route optimization system using Java socket programming. Improved communication efficiency between client and server modules.
Speech-Enabled Explorer
June 1, 2026 – Present
Designed an AI-based navigation tool using OCR and speech recognition. Enabled accessibility for visually impaired users.
Pettikadai Food Delivery Web Application
June 1, 2026 – Present
Built a full-stack web app using React, Node.js, Express, and MongoDB. Implemented user authentication and dynamic product listing.
Synthetic Medical Image Segmentation and Edge Detection Using Image Processing Techniques
Unknown
June 1, 2026 – Present
Full Stack Development
Amizhth Techno Solutions
June 1, 2026 – Present
Python Diploma
GAT, Madurai
January 1, 2022 – Present
Cultural Fit Analysis
The candidate's project diversity, ranging from a Java socket programming application to a full-stack web app and AI-based tools, suggests a proactive and curious individual. Participation in hackathons and hosting workshops indicates a collaborative spirit and a willingness to share knowledge. While the primary experience is in IT support, the exposure to development and AI projects shows a broad interest in technology, which can be a positive for adaptability and continuous learning within a technical team. The target role of Technical Support Specialist aligns well with the candidate's current experience.
Soft Skills & Operational Fit
The candidate lists communication, customer service, problem-solving, team collaboration, time management, and adaptability as soft skills. These are highly relevant for a Technical Support Specialist role, which often requires direct user interaction, efficient issue resolution, and collaborative problem-solving. The experience in monitoring and prioritizing support tickets to ensure SLA compliance also indicates a good operational fit.