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Lead Quality Analyst with 10+ years in Data Governance & Salesforce QA.
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Quality Assurance Leader with 9+ years of experience driving quality initiatives across Data Governance, Salesforce, FinTech, Healthcare, Telecommunications, and Real Estate domains. Skilled in defining quality strategy, improving testing practices, and ensuring product reliability across complex systems. Known for aligning QA with business goals, enabling teams with modern testing approaches, and strengthening quality culture in Agile environments. ISTQB CTFL and CTAL-TA certified.
Air University
BS · Computer Science
January 1, 2009 – January 1, 2013
Governata
Quality Assurance Lead
October 1, 2025 – Present
India
iTelaSoft
Senior SQA Engineer
February 1, 2024 – October 1, 2025
India
PayActiv (SDS-IT)
Senior QA Engineer
November 1, 2022 – September 1, 2023
India
Graana.com
Senior QA Engineer
September 1, 2021 – November 1, 2022
India
PayActiv (SDS-IT)
SQA Engineer
January 1, 2020 – September 1, 2021
India
F3 Technologies
SQA Engineer
May 1, 2016 – January 1, 2020
India
Bugsnap-ai.com (Beta)
January 1, 2026 – Present
Conceptualized and developed an AI-assisted bug tracking and analysis platform, driving the product from idea to implementation. Defined product workflows and quality standards to improve defect analysis and reporting efficiency for QA teams. Applied modern development and testing approaches to rapidly validate features and refine product behavior. Continuously enhanced the platform based on real user feedback, improving usability and practical adoption.
ISTQB Certified Tester - Foundation Level (CTFL)
ISTQB
June 1, 2026 – Present
ISTQB Certified Tester - Advanced Level Test Analyst (CTAL-TA)
ISTQB
June 1, 2026 – Present
Salesforce Certified AI Associate
Salesforce
June 1, 2026 – Present
Postman Essential Training
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse project experience across multiple industries (Data Governance, Salesforce, FinTech, Healthcare, Telecom, Real Estate) indicates adaptability and a broad understanding of different business contexts. Their progression from SQA Engineer to Quality Assurance Lead, coupled with their personal project, demonstrates a proactive and growth-oriented mindset. The certifications (ISTQB, Salesforce AI Associate) show a commitment to continuous learning and professional development, which aligns well with a culture of innovation and excellence. The focus on 'intelligent testing approaches' and 'AI-assisted' tools suggests an interest in leveraging technology to improve efficiency, fitting a forward-thinking organization.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and collaboration skills through their experience in partnering with product and engineering teams, defining quality standards, and driving process improvements. Their ability to conceptualize and develop a personal AI-assisted bug tracking platform highlights initiative, problem-solving, and an innovative mindset. Experience in Agile environments suggests adaptability and a focus on continuous improvement and efficient delivery.