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Quality Analyst with 3+ years in Software Testing, Automation, and API Testing
Having 3.2 years of technical expertise in Quality Analyst and Software Testing across diverse industries. Expertise in Manual Testing, Automation testing using Selenium Webdriver with JAVA. Functional Testing, Regression Testing System Testing, Integration Testing, User Acceptance testing (UAT), Black box Testing, API with Postman. Strong domain knowledge in Telecom CRM And BSS Systems. Skill in Test Case Design, Execution, Defect Tracking and Reporting. Good knowledge of SDLC, STLC and Agile Methodologies. Used Jira Tool to log defect. Understand the SRS and Mapping sheet. - Strong Knowledge on SQL Queries. Well versed with knowledge in tools like Jira and HP ALM Committed to delivering high-quality software product through detailed test planning, execution and defect management.
GS College, Nagpur University
MBA
August 1, 2019 – June 30, 2019
JB College of Science, Nagpur University
BSC · COMPUTER SCIENCE
August 1, 2019 – June 30, 2019
PwC
Quality Analyst
January 1, 2022 – Present
Pune, Maharashtra, India
Globe CRM Billing
June 11, 2026 – Present
Client: Globe Telecom, Philippines System: Telecom CRM Description: CRM receives customer information and shares this data And provides integration, analytics and event- processing mechanism for data to use as part of cloud computing environments. Tibco is responsible to send data to downstream application such as Rating Engine, Billing Engine, Mediation system, DWH, ERP, Payment Gateway, Network switches, Credit Control etc. Responsibilities: • SQL query execution and data validation. • Defect reporting and tracking • Test case preparation and execution • End to end billing flow validation • Designed and executed manual test cases as per requirements • Conducted smoke and sanity testing before releases • Participated in daily stand-ups, sprint planning and review meetings.
Globe CRM & Billing System
June 11, 2026 – Present
Client: Globe Telecom, Philippines System: Telecom BSS Description: Globe Telecom is the latest VoIP technology Provider in Philippines. It enabled a host of rich multimedia services such as video calling, video on demand, and provide a richer experience for Executing testing activities and working within deadlines. Responsibilities: • Regression testing for production releases • Participated in identifying the required Test scenarios and Test Cases. • Defects reporting and retesting • End to end billing flow validation • Validation of UI, fields and business logic
Cultural Fit Analysis
The candidate's experience in diverse industries (Telecom) and exposure to Agile methodologies suggest adaptability. The project descriptions highlight collaboration in daily stand-ups and sprint planning, indicating a team-oriented approach. The breadth of skills (manual, automation, API, database) shows a willingness to learn and apply various testing techniques. However, the resume lacks information on contributions to process improvement, innovation, or cross-functional collaboration beyond basic participation, which would strengthen the cultural fit for a lead role.
Soft Skills & Operational Fit
The candidate demonstrates good operational fit through participation in Agile ceremonies and experience in defect tracking and reporting. The project descriptions indicate an ability to work within deadlines and contribute to team activities. However, the resume does not provide explicit details on leadership, mentorship, or strategic planning, which are crucial for a 'Lead' role.