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QA Engineer with 3+ years in Salesforce & Agile/Scrum environments
Overall, 3 years of experience as a Software QA Engineer, including 2 years of hands-on experience in Salesforce (Sales Cloud, Health Cloud) within Agile/Scrum environments, delivering enterprise-level quality solutions. Proficient in functional, regression, system, integration, smoke, and UAT testing, ensuring end-to-end test coverage and high-quality releases. Strong expertise in test case design, test scenario creation, test execution, defect lifecycle management, and root cause analysis (RCA). Experienced in validating business requirements, user stories, workflows, and Salesforce configurations, ensuring alignment with client and business requirements. Skilled in JIRA and Agile methodologies, collaborating with cross-functional teams (developers, BAs, stakeholders) to ensure timely defect resolution and continuous delivery. Hands-on experience in requirement analysis, requirement traceability, and test documentation, ensuring full test coverage and audit compliance.
Dr. A.P.J. Abdul Kalam Technical University, India
B.Tech · Computer Science
August 1, 2017 – June 30, 2021
Criterion Technologies
Software Test Engineer
April 1, 2025 – Present
Lucknow, Uttar Pradesh, India
Rialtes Technologies Pvt. Ltd.
Software Engineer (Salesforce QA)
October 1, 2021 – August 1, 2023
India
Tricentis Automation Specialist Level 2
Tricentis
June 1, 2026 – Present
Tricentis Automation Specialist Level 1
Tricentis
June 1, 2026 – Present
Salesforce Administrator
Salesforce
January 1, 2023 – Present
Cultural Fit Analysis
The candidate's experience across different domains (EdTech, remote health monitoring, Salesforce healthcare solution) and their certifications in Salesforce and Tricentis suggest adaptability and a proactive approach to learning new technologies. Their collaboration with developers and stakeholders in Agile environments indicates a team-oriented mindset. The breadth of skills and project diversity align well with a dynamic QA role.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical, problem-solving, and communication skills, as evidenced by their ability to design test cases, track defects, and collaborate with stakeholders. Their experience in Agile/Scrum environments suggests good operational fit for fast-paced development teams. The emphasis on requirement analysis and traceability indicates a detail-oriented approach to quality assurance.