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QA Engineer with 4+ years in software and robotics testing.
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Quality Assurance professional with 4+ years of experience in software and robotics testing, covering both software-only and integrated hardware-software systems. Experienced in functional and non-functional testing, client handling, and leading QA teams across multiple projects. Proven expertise in testing AI-driven and robotic systems used in real-world environments such as hospitals, hotels, and retail locations. Skilled in customer site testing, on-site issue resolution, and coordinating with cross-functional teams to ensure high-quality product delivery. Adept at managing end-to-end testing activities, supporting new product launches, and ensuring system stability in live deployment
Mahakal Institute Of Technology
Bachelor of Engineering · Electronics and Communication
August 1, 2015 – June 30, 2019
Alphadroid India Private Limited
Quality Analyst
October 1, 2024 – March 1, 2026
Noida, Uttar Pradesh, India
Oodles Technologies Pvt Ltd
Associate Consultant - QA
December 1, 2021 – October 1, 2024
Gurgaon, Haryana, India
Room Delivery Robot QA Testing
November 1, 2025 – Present
Performed Smoke and Sanity Testing for Room Delivery Robots used in hospital environments. Tested robots equipped with multiple compartments for safe item delivery between different floors. Conducted Navigation Testing to verify accurate movement across mapped areas. Validated Mapping Functionality to ensure complete area coverage and correct robot navigation. Tested Tablet Interface Commands to confirm proper execution of user instructions. Verified Compartment Operations, ensuring automatic opening upon reaching the destination. Ensured robot usability, reliability, and performance in real hospital scenarios.
Infinity Robot - QA Testing
October 1, 2025 – Present
Involved in testing of a newly launched product - Infinity Robot designed for hotel services. Performed Navigation and Tablet Testing to ensure accurate movement and command execution. Verified robot's ability to reach customer tables and perform service operations efficiently. Conducted On-Site Testing at Hotels to validate real-world performance and stability. Ensured smooth navigation, correct destination handling and reliable operation in live environments. Supported product validation for customer deployment readiness.
Signature Robot
February 1, 2025 – January 1, 2026
Performed comprehensive functional testing of the robot's software. Executed map scanning and point creation to verify map accuracy. Validated robot navigation by ensuring it followed the designated path and reached the correct destination points. Lead QA team members, providing guidance, task allocation and daily direction. Managed task distribution and team coordination to ensure timely testing deliverables. Handled customer site issues for deployed robots in retail stores and hotels. Troubleshot and supported software and hardware-related issues at customer locations.
Alpha Secondary
November 1, 2024 – Present
Performed Sanity and Smoke Testing on the Alpha Signature website to validate core functionalities and ensure build stability across releases. Verified Data integrity and optimised Queries through database testing. Created and Executed Functional and Non - Functional Test Cases. Monitored robot analytics data on web dashboards to track operational performance. Analyzed robot run time, including total operating hours per day. Tracked daily distance covered (in kilometers) by robots to validate usage and efficiency. Reviewed emergency stop (E-Stop) status, including frequency of emergency button activations per day. Checked task execution status to identify and analyze any task failures. Used analytics insights to support issue investigation, root cause analysis and performance improvements.
AI Project - Chatbot Testing and Validation
November 1, 2023 – Present
Worked on AI-based Chatbot testing across multiple AI models to evaluate response accuracy and consistency. Performed functional testing to validate chatbot flows, intents, and responses. Tested chatbot behavior with different input variations, including valid, invalid, and edge-case queries. Verified context handling and conversation continuity across multiple user interactions. Conducted regression testing when model versions or configurations were updated. Compared outputs from different AI models to analyze quality, relevance and reliability of responses , issues related to incorrect responses, incomplete answers and unexpected behaviour. Validated chatbot performance for real-world user scenarios and business use cases. Documented observations and reported issues to development teams with clear reproduction steps.
KRB
April 1, 2021 – October 1, 2024
Lead the Projects and Manage Client Communication on Skypes and Give Demo on Weekly Basis or Monthly as per the Client requirements. Perform Various Testing Technique to identify the bugs and Ensured that validated Deliverable meet Functional and Design. Verified Data integrity and optimised Queries through database testing. Performed API Testing Through Postman. Create User flow Documents for Clients.
Cultural Fit Analysis
The candidate's project diversity, spanning robotics (delivery, service, signature robots) and AI chatbots, indicates adaptability and a willingness to work on varied technologies. Their experience in leading teams and managing client communication aligns well with roles requiring collaboration and stakeholder interaction. The focus on real-world deployment and customer site issues suggests a practical, results-oriented approach.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and communication skills through client management and team coordination. Their experience in troubleshooting and supporting deployed robots at customer sites indicates good problem-solving and adaptability. The ability to create user flow documents suggests an understanding of client needs and clear communication.