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Expert - Sales & Revenue Operations | Sales | Order Management | CRM Data Integrity | US B2B | Global Sales Support | SAP | Power BI | 8 Years in B2B Revenue Operations | Partner Onboarding - AMER, APAC, EMEA markets.
Sales Operations and Order Management professional with 8 years of experience driving efficiency across high-velocity B2B pipelines in building automation and education services. At Siemens Smart Infrastructure, I manage end-to-end SAP order lifecycles for the US Southeast Region maintaining zero audit violations across an active deal portfolio while administering Salesforce CRM for 50–100 opportunities per month with 100% data accuracy. I've onboarded global channel partners (US, EMEA, APAC) with full export control and TPRM sanctions compliance, and I lead an operations team as SME. My ability to bridge process rigour with technology which reduces manual effort and accelerate pipeline reporting. I build KPI dashboards in Power BI and Advanced Excel, automate workflows via Power Apps and PEGA, and leverage Salesforce AI (Einstein) and Generative AI tools. | Salesforce Einstein-trained | HubSpot-trained | Open to: Sales Operations Manager | RevOps Analyst | CRM Operations | Order Management Lead roles.
Infant Jesus College of Engineering
Master of Business Administration - MBA, master of business administration
January 1, 2016 – January 1, 2018
Manonmaniam Sundaranar University
Bachelor of Arts with Computer Applications
January 1, 2013 – January 1, 2016
Siemens
Process Expert - Sales support
July 1, 2024 – Present
Siemens
Sr Process Associate
October 1, 2022 – July 1, 2024
Siemens
Process Associate - Sales support
March 1, 2022 – October 1, 2022
Planet EDU
Sr sales support executive
July 1, 2018 – June 1, 2022
Chennai, Tamil Nadu, India
Planet EDU
Sales Support Executive
July 1, 2018 – March 1, 2019
Chennai, Tamil Nadu, India
Company Intelligence Analyst - AI Agent created for internal workflow automation
May 31, 2026 – Present
Company Intelligence Analyst Agent is a custom-built M365 Copilot tool designed to streamline and simplify the company research required during the partner onboarding process. Its primary function is to automatically gather and summarize publicly available information about any company, helping identify legitimacy, business activities, online presence, and potential risk indicators. By using real‑time web search, the agent analyzes sources such as company websites, business directories, industry listings, and news results. It then compiles this information into a structured, easy‑to-read summary that includes key business details, service offerings, credibility signals, and any unusual or concerning findings. The agent is instructed to provide consistent, unbiased, and standardized verification results every time, reducing manual research effort and improving accuracy. It helps sales support professionals quickly assess whether a company meets the criteria for onboarding, supports faster decision‑making, and ensures a more efficient and reliable verification workflow. The agent I created in M365 Copilot significantly simplifies and speeds up my partner onboarding verification tasks. By automatically researching companies online and summarizing key details such as business background, website presence, industry focus, and potential risks, it removes the need for manual searching across multiple websites.
Cultural Fit Analysis
The candidate's career trajectory shows consistent growth within sales support and operations roles, indicating a preference for structured environments and process-driven work. Their initiative in creating an AI agent for internal workflow automation suggests a proactive and innovative mindset, which could be a good cultural fit for organizations valuing efficiency and technological adoption. However, the primary experience is in sales support rather than core software engineering, which might require a significant shift in role expectations and responsibilities for a 'Software Engineer' position.
Soft Skills & Operational Fit
The candidate demonstrates strong organizational skills, attention to detail, and a proactive approach to process improvement and automation. Their experience in leading a sales ops team and providing training indicates leadership potential and good interpersonal skills. The project involving an AI agent for company intelligence suggests an aptitude for leveraging technology to solve business problems, which aligns with operational efficiency.