Help & Supportcareers@gravityer.com
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
QA Automation Engineer with 10+ years in Salesforce Sales & Service Cloud testing
Detail-oriented Sr. Salesforce Manual QA with 5+ years of experience, specializing in Salesforce Sales, Service Cloud, and Field Service Lightning (FSL) testing including mobile, API & integration testing using Postman and SLAM tool including web to Salesforce case generation, and Agile delivery. Proven ability to lead regression cycles, mentor team members, collaborate with stakeholders, and support business requirements validation. Salesforce certified professional seeking growth opportunities as QA Lead or Salesforce Business Analyst.
Arya College of Engineering & IT
MBA · Engineering & IT
August 1, 2015 – June 30, 2017
S.S. Jain Subodh PG College
B.Com
August 1, 2011 – June 30, 2014
Wipro
Sr. Salesforce Manual QA
January 1, 2021 – Present
Jaipur, Rajasthan, India
Genpact
SME - Operations
January 1, 2014 – January 1, 2021
India
Salesforce Certified Platform Developer I (PD1)
Salesforce
June 1, 2026 – Present
Salesforce Certified OmniStudio (Vlocity)
Salesforce
June 1, 2026 – Present
Salesforce Certified AI
Salesforce
June 1, 2026 – Present
Salesforce Certified Advanced Process Automation
Salesforce
June 1, 2026 – Present
3-Star Lean Certified
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across different companies (Wipro, Genpact) and roles (Sr. Salesforce Manual QA, SME) suggests adaptability. The certifications in Salesforce, including AI and Advanced Process Automation, indicate a proactive approach to learning and staying current with technology trends. The mention of working with offshore teams and being recognized for communication further supports a collaborative cultural fit. The target role of QA Automation Engineer aligns with the candidate's current QA experience, though there's a gap in explicit automation skills.
Soft Skills & Operational Fit
The candidate demonstrates strong ownership, communication, and customer focus, as recognized by management. Experience in supporting sprint planning, reviews, and delivering demos indicates good operational fit within an Agile team. The SME role at Genpact also highlights experience in quality checks, reporting, and training, which are valuable for operational excellence.