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Jr. Quality Analyst with 4+ years in manual software testing and Agile methodologies.
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Assessing your cultural and operational fit
Detail-oriented Junior Quality Analyst with 4+ years of experience in manual software testing across B2B demand generation, CRM, mobile, and web applications. Skilled in test case design, execution, defect tracking, and reporting with strong knowledge of Agile methodologies. Proficient in API testing (Postman), JIRA defect management, SQL database validation, and UI/UX testing. Adept at collaborating with cross-functional teams to ensure high-quality deliverables throughout the SDLC. Currently expanding expertise in automation testing (Java, Selenium, TestNG, Jenkins) to transition into hybrid QA roles.
Sardar Vallabhbhai Patel University
BBA (Bachelor of Business Administration) · Business Administration
August 1, 2016 – June 30, 2019
Digital Factory 24 / Inventive Global Solutions
Junior Quality Analyst
September 1, 2021 – Present
India
MassEnrich Smart CRM
September 1, 2021 – June 30, 2026
Performed end-to-end testing of CRM features including intent search, data validation, and enrichment workflows. Validated LLM-driven queries for accurate customer/provider matches. Tested CSV/API/CRM uploads, ensuring error handling and data correctness. Conducted UI/UX testing for intuitive design and seamless user experience. Logged and tracked defects in JIRA with reproducible steps, ensuring timely closure. Ensured compliance with data quality standards, improving accuracy of customer/company records.
MassEngage
September 1, 2021 – June 30, 2026
Tested AI-driven CRM modules for lead prioritization and engagement workflows. Conducted API validation for lead scoring and engagement triggers. Performed performance testing with 2000+ leads to validate system scalability. Suggested process improvements, increasing defect resolution speed by 15%. Ensured data synchronization between integrated CRM systems.
Cyvx
September 1, 2021 – June 30, 2026
Designed & executed test cases for web & mobile apps. Conducted cross-platform mobile testing via Lambda. Collaborated with Business Analysts to refine requirements. Performed functional and regression testing across multiple releases.
Connect360, Connect180, Connect270
September 1, 2021 – June 30, 2026
Developed comprehensive test cases & scripts aligned with functional requirements. Led functional, regression, and retesting efforts. Conducted test case reviews with QA leads for enhancements. Managed defect lifecycle using JIRA. Participated in Agile ceremonies and requirement discussion.
Cultural Fit Analysis
The candidate's project diversity across B2B demand generation and CRM domains, including AI-driven modules, shows a breadth of experience. Their current role as a Junior Quality Analyst aligns directly with the target role. The stated interest in expanding expertise into automation testing (Java, Selenium, TestNG, Jenkins) suggests a growth mindset and a desire to evolve within the QA field, which is a positive cultural indicator for a dynamic team.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills such as requirement analysis, root cause analysis, communication, and team collaboration, which are crucial for a Quality Analyst role. Their experience in Agile environments and collaboration with developers and product owners indicates good operational fit for modern development teams. The candidate's proactive suggestion for process improvements (increasing defect resolution speed by 15%) highlights a problem-solving and efficiency-oriented mindset.