Help & Supportcareers@gravityer.com
Customer Support Associate with 2+ years in client handling and quality assurance.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Customer-oriented professional with 2.5 years of customer service and support experience including supporting OJT batches while maintaining quality and customer experience standards. Possesses skills in customer handling, problem-solving, quality, and time management. Demonstrated ability to provide real-time support, resolve concerns efficiently, and adhere to company policies in fast-paced environments.
S. B. Jain Institute
BTech
August 1, 2023 – June 30, 2023
Government Polytechnic - Nagpur
Diploma · Mechanical
August 1, 2020 – June 30, 2020
I-Source Infosystems
System Engineer - client support
November 1, 2024 – December 1, 2025
Pune, Maharashtra, India
Hexaware Technologies
Senior Executive
June 1, 2023 – November 1, 2024
Nagpur, Maharashtra, India
Event coordination and people management experience.
Unknown
June 1, 2026 – Present
Academic excellence recognition (Secondary School).
Unknown
June 1, 2026 – Present
Leadership, teamwork, and discipline training (National Integration & Youth Leadership Camp).
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience in customer-facing roles at two different companies, coupled with their involvement in supporting new hires, suggests adaptability and a collaborative mindset. Their certifications, even if not detailed, point towards an individual who values leadership, teamwork, and discipline, which are positive indicators for cultural fit in a support-oriented team.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills relevant to customer support, including customer handling, problem-solving, critical thinking, multitasking, and time management. Their experience in high-pressure environments and supporting OJT batches indicates good operational fit for roles requiring resilience and team collaboration. The certifications, though vaguely described, suggest leadership and teamwork capabilities.