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Customer Support Associate with 4+ years in Customer Support & KYC Standards
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
To work in a healthy, innovative and challenging environment which help me to learn and grow at professional as well as personal level.
Yashwantrao Chavan Open University
Master of Science · Mathematics
N/A – June 30, 2018
Balwant Collage Vita
Bachelor of Science
N/A – June 30, 2015
Shripathrao (Tatya) Kadam Prashala Ambak
Higher Secondary School Cerificate
N/A – May 31, 2012
New English School, Wangi
Secondary School Certificate
N/A – May 31, 2008
IDmission Solution Pvt. Ltd.
Identity Verification Expert
February 1, 2024 – June 1, 2026
India
Tech Mahindra Limited
Associate Customer Support
August 1, 2023 – January 31, 2024
India
YMI Gharsoaps PVT LTD
Customer Support Executive
July 1, 2022 – June 30, 2023
India
Manual Testing
Unknown
June 1, 2026 – Present
SQL Testing
Unknown
June 1, 2026 – Present
Selenium with Java Testing
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience spans customer support and identity verification, showing a breadth of roles within service-oriented environments. The target role of 'Customer Support Associate' aligns well with their recent work history. The diversity in roles, from telecaller to customer support executive and identity verification expert, suggests adaptability. However, the lack of project diversity outside of direct work experience limits a deeper assessment of cultural fit beyond operational alignment.
Soft Skills & Operational Fit
The candidate lists adaptability, leadership skills, time management, and being a determined person as soft skills. Their experience in customer support roles, particularly in handling escalations and coordinating with internal teams, suggests an operational fit for roles requiring problem-solving and inter-departmental communication. The identity verification role also indicates an ability to follow strict protocols and ensure compliance.