QA Engineer with 3+ years in Manual & Automation Testing across Healthcare & iGaming domains.
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QA Engineer with 3+ years of experience in Manual Testing and basic experience in Automation Testing using Python, Selenium, and Pytest. Experienced in testing across Healthcare (Clinical Trials, eCOA, RTSM - Veeva) and iGaming domains. Skilled in performing Smoke, Sanity, Regression, Retesting, and Compliance Testing across DEV, Staging, and UAT environments. Hands-on experience with JIRA, Monday.com, Trello, UI testing using Figma designs, and managing release documentation and change requests. Adept at client communication, resolving escalations, and collaborating with cross-functional teams.
WRITER BABU ONLINE SERVICES PVT LTD
QUALITY ASSURANCE ENGINEER
January 1, 2026 – March 1, 2026
India
GAMMASTACK
QUALITY ASSURANCE ENGINEER
January 1, 2023 – November 1, 2023
India
GREAT LEARNING SOLUTIONS PVT LTD
QUALITY ASSURANCE ENGINEER
February 1, 2019 – November 1, 2022
India
IGAMING PLATFORM ENHANCEMENT FOR RETAIL CLIENT
June 28, 2026 – Present
Led QA activities for a large-scale online retail platform, focusing on order management workflows, digital payment integrations, and overall customer experience. Designed and executed detailed test plans, test cases, and test scenarios to validate key functionalities across web and mobile platforms. Performed end-to-end validation of shopping journey flows, including product browsing, cart management, checkout, and order processing. Ensured platform stability through functional, regression, and integration testing during multiple release cycles. Collaborated with product and development teams to resolve defects and improve platform usability and performance.
HEALTHCARE CRM INTEGRATION AND ECOMMERCE LMS MANAGEMENT
June 28, 2026 – Present
Performed end-to-end testing of Salesforce CRM integrations with healthcare facility management systems and eCommerce platforms. Validated accurate data capture, synchronization, and management of patient and customer information across integrated systems. Designed and executed comprehensive test cases and scenarios covering patient journey workflows, appointment scheduling, and online service or product transactions. Conducted functional, regression, integration, and data validation testing to ensure seamless information flow between CRM, healthcare systems, and digital platforms. Supported system releases by identifying defects early and ensuring stable deployments in staging and UAT environments.
Cultural Fit Analysis
The candidate's experience across varied industries (e-commerce, healthcare, iGaming) and different company sizes suggests adaptability and a broad perspective, which can contribute positively to a diverse team environment. Their active participation in Agile ceremonies and collaboration with various teams indicates a team-oriented mindset. The focus on improving test coverage and identifying process gaps shows an initiative for continuous improvement. The candidate's experience in client communication and stakeholder management also points to a customer-centric approach, which is valuable for cultural alignment.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical thinking and problem-solving skills, crucial for identifying complex issues in diverse systems. Their experience in collaborating with cross-functional teams (product, development, clinical stakeholders) and managing client communication indicates good stakeholder communication and teamwork abilities. The project descriptions highlight a focus on customer experience and platform stability, aligning with operational excellence. The candidate's ability to adapt to different domain contexts (e-commerce, healthcare, iGaming) suggests flexibility and a proactive approach to learning new business processes.