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Distinguished Engineer · Agentic AI · Continuous Evals · Enterprise AI adoption · Platform engineering · 22 yrs across IDEMIA, Avaya, Persistent
I lead the transition of a mature SaaS business into an AI-native one. I report into the CTO as a power individual contributor — the output is architecture, working systems, and adopted change, not headcount. At Irth Solutions — a North American leader in utility, energy, pipeline, and damage-prevention SaaS — I architect an internal platform of agentic sub-applications that instruments the transformation end-to-end: • Agentic intelligence inside the product suite — agents embedded as features, producing intelligence as a first-class commodity for customers. • An AI operating system for engineering — a platform that upgrades how we design, build, ship, and run software, with an explicit L0→L5 agent maturity model. • Agentic platform engineering — humans define intent and boundaries; agents design, build, test, deploy, and operate the platform itself. The specification is the durable artifact; the code is disposable. • A Continuous Evals framework — every agent in the company is cataloged, scored in-production, and governed across correctness, consistency, safety, tool use, trajectory, cost, and user satisfaction. AI adoption becomes measurable, not anecdotal. • Company-wide Claude enablement — curated learning paths, certificates, and leaderboards that roll Anthropic's Claude to every employee with the same rigor we apply to the product. Why the view is load-bearing: the thesis that agents can build the platform itself is only credible because of 22 years of actually running platforms. Persistent Systems, Avaya, Accenture, IDEMIA / Oberthur (9.5 years, Head of Software Development, board director of the Pune subsidiary, global teams across Brazil, Mexico, Colombia, Chile, Dubai, India; digital payments and tokenization at scale), then Trilp AI — my solo GenAI-amplified studio partnering across Industry
Indian Institute of Technology, Bombay
Post Graduate Certificate Course, Software Project Management
January 1, 2006 – January 1, 2006
Centre for Development of Advanced Computing (C-DAC)
Post Graduate Diploma in Advanced Computing, Computer Science
August 1, 2003 – January 1, 2004
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelors of Engineering, Electronics and Communications Engineering
August 1, 1998 – June 1, 2002
Irth
Distinguished Engineer
November 1, 2025 – Present
Pune City, Maharashtra, India · Hybrid
Trilp AI
Founder & Principal Engineer
February 1, 2023 – November 1, 2025
Pune City, Maharashtra, India · Remote
ICE Mortgage Technology
Director, Software Engineering
March 1, 2022 – November 1, 2022
Pune City, Maharashtra, India · Hybrid
Hansen Technologies
Software Development Director
August 1, 2021 – February 1, 2022
Pune City, Maharashtra, India · Hybrid
IDEMIA
Head — Software Development
April 1, 2017 – August 1, 2021
On-site
IDEMIA
Director / Board Member — Oberthur Technologies Software Factory Pvt Ltd
January 1, 2015 – August 1, 2019
On-site
IDEMIA
Lead Software Developer — MoreMagic
March 1, 2012 – March 1, 2017
On-site
Accenture
Team Leader
August 1, 2011 – March 1, 2012
Pune City, Maharashtra, India · On-site
Avaya
Module Lead — Network Management Applications
May 1, 2010 – August 1, 2011
On-site
Avaya
Senior Software Engineer — Network Management Applications
June 1, 2008 – April 1, 2010
On-site
Avaya
Software Engineer — Network Management Applications
June 1, 2007 – May 1, 2008
On-site
Persistent Systems
Module Lead — Quality Engineering
March 1, 2007 – May 1, 2007
On-site
Persistent Systems
Senior Member of Technical Staff — Test & Quality Engineering
April 1, 2006 – March 1, 2007
On-site
Persistent Systems
Member of Technical Staff — Test & Quality Engineering
October 1, 2004 – March 1, 2006
On-site
Persistent Systems
Associate Member of Technical Staff — Test & Quality Engineering
February 1, 2004 – September 1, 2004
On-site
Irth AI — Agentic Platform Engineering & Continuous Eval
November 1, 2025 – Present
Irth AI is the internal platform I architect at Irth Solutions to transition a mature utility, energy, pipeline, and damage-prevention SaaS business into an AI-native operating model. Built with Next.js 16, React 19, TypeScript, Drizzle + PostgreSQL, and Microsoft Entra ID. Anthropic is our preferred AI partner; Claude is the distribution vehicle. Three capabilities sit at the core: • Agentic Platform Engineering — humans define intent and boundaries; agents design, build, test, deploy, and operate the platform itself. The specification is the durable artifact; the code is disposable. Not a future prediction — it is how the platform evolves in production today. • Continuous Evals — every agent in the company is cataloged, versioned, and scored in-production across eight dimensions: correctness, consistency, safety, tool use, trajectory, cost, integration, and user satisfaction. AI adoption becomes measurable, not anecdotal; a failing agent is knowable before a customer finds out. • Company-wide Rollout & Training — curated learning paths, certifications, and leaderboards that distribute Claude to every employee with the same rigor we apply to the product. Adoption is tracked by usage, completion, and outcome, not by compliance. The thesis Irth AI argues for in production: AI adoption succeeds when it is governed by evals, grounded in platform discipline, and rolled out through the workforce — not through slide decks and announcements.
Pharmacy & Telemedicine — Microservices & Storefront Modernization (UpScript, Phoenix USA)
October 1, 2024 – May 1, 2025
Executed a multi-track change request for UpScript, a Phoenix, USA-based mail-order pharmacy and telemedicine platform. Backend work spanned Python and .NET microservices, with coordinated schema and migration changes across multiple databases. Frontend work covered the customer-facing storefronts and the internal admin console, implementing new pages and components against a Next.js / React / MaterialUI codebase distributed across multiple git repositories.
Multi-Tenant Transport ERP — Pre-SME-IPO Logistics Platform
March 1, 2024 – September 1, 2024
Built a multi-tenant transport ERP for a Pre-SME-IPO-staged logistics company. Backend: PHP 8.3 / Laravel 11 over MySQL. Frontend: Angular 18. Integrations with SAP, Aadhaar (Indian national ID verification), and third-party SMS notification providers. Deployment-tested across Azure, AWS, and cPanel to preserve operator flexibility. The stack is deliberately portable — SME-IPO compliance requirements made infrastructure lock-in unacceptable.
EdTech LMS — Maharashtra Medical Council CPD Platform
December 1, 2023 – April 1, 2024
Architected and built a full stack application for MMC for Continuous Professional Development of Registered Medical Practitioners. It had a elaborate RESTful API layer built usingDesigned and built a full-stack Continuous Professional Development (CPD) platform for the Maharashtra Medical Council — the state regulator accrediting registered medical practitioners. RESTful API layer in Express.js / Node.js over MySQL. Two frontends: an administrative console in Express.js/Node.js for the regulator, and a practitioner-facing course marketplace in React / Next.js for RMPs to purchase and consume accredited courses. Deployed on AWS. Express.js/Node.js on top of MySQL. There are 2 frontend apps one for administration and another for RMPs to buy and access courses developed using React.js and Next.js respectively. The application was deployed over AWS.
Industry 4.0 Predictive Maintenance Dashboard — Accupredict (Singapore)
July 1, 2023 – October 1, 2023
Delivered a full-stack predictive-maintenance dashboard for an Industry 4.0 / IoT startup in Singapore. The platform ingests vibration, temperature, and related telemetry from sensors installed on heavy plant machinery and produces predictive maintenance signals on top of that stream. API layer: Express.js / Node.js over MySQL. Frontend: React.js. Deployment: AWS. One of my earliest production-grade stints in the AI-adjacent space — industrial ML applied to real equipment failure prevention.
AWS-Native Document Intelligence Platform — Mortgage LOS
March 1, 2022 – November 1, 2022
AWS-native, serverless-plus-microservices document intelligence platform powering ICE's Mortgage Loan Origination System (LOS). Capabilities: document ingestion, storage, data extraction, document recognition (OCR + ML), document generation, and complex workflow orchestration via AWS Lambda + Step Functions. Delivered in SaaS mode with large-scale Ingress/Egress throughput. Regulated US-mortgage environment — reliability, correctness, and auditability were first-class design constraints.
Cloud-Native Telecom OSS/BSS Suite — Five Product Lines
August 1, 2021 – February 1, 2022
Directed the cloud-native redevelopment of Hansen's five-product Telecom OSS/BSS suite: Catalog, CPQ (TM Forum OMS API-compliant), Order Management / OMS / OCOH, Portfolio & Inventory, and Informatics. Target-state architecture: microservices, API-first, container-native. Customers: telecom and utility operators globally. The transition from monolithic product suites to composable, API-first telecom platforms.
ID.X — Biometric Digital Identity Platform
April 1, 2020 – June 1, 2021
ID.X — a digital platform for biometric-based identity provisioning, management, and authentication, targeted at enterprises and service providers running e-KYC in assisted and self-service modes. Microservices, cloud-native, dual-delivery: SaaS on AWS and on-premise on customer infrastructure, from a single codebase with deployment-mode awareness. Technology: Java, Angular, Docker, Kubernetes, MySQL, MongoDB, RabbitMQ, Redis (SaaS variant); Cassandra, ActiveMQ, Kafka (on-premise variants).
WES — Wallet Enrolment Server / Tokenization Middleware
November 1, 2019 – March 1, 2021
Wallet Enrolment Server — a Token Requestor middleware integrating with every major card-network tokenization platform: • Visa Tokenization Service (VTS) • Mastercard Digital Enablement Service (MDES) • RuPay Tokenization Platform (NPCI) Microservices-based, designed cloud-native. Technology: Java, Angular, Docker, Kubernetes, MySQL, Cassandra, ActiveMQ, Kafka, Redis.
TSM - Trusted Service Manager
October 1, 2019 – February 1, 2021
Trusted Service Manager — middleware mediating between Mobile Network Operators (MNOs), Original Equipment Manufacturers (OEMs), and Service Providers (SPs) to deploy and administer services on UICC and embedded Secure Elements at post-issuance. Core infrastructure for the secure-element economy that underpins contactless payments and SIM-based services.
Stack — Infrastructure-as-Code DevOps Platform
October 1, 2018 – January 1, 2021
Stack — an internal Configuration Management and Infrastructure-as-Code (IaC) platform that standardized deployment, observability, and monitoring across IDEMIA's entire payments engineering organization. Built on SaltStack — primarily a configuration-management engine — applied across Docker and Kubernetes clusters, with FluentD log aggregation, Zabbix infrastructure monitoring, and Prometheus + Grafana application-metrics monitoring. The platform that made every other IDEMIA product deployable on the same paved road — the internal developer platform era, pre-agentic.
Samsung Pay TEE – Token Requestor Middleware
June 1, 2018 – December 1, 2020
Samsung Pay TEE Token Requestor Middleware — integrated with tokenization platforms via the IDEMIA TSP Hub. Retrieves payment tokens from Token Service Providers (TSPs) and relays them to Samsung Pay TEE (Trusted Execution Environment) provisioning, enabling Samsung Pay token-issuance on IDEMIA-enrolled secure elements.
MCONNECT — Remote SIM Provisioning & eSIM Platform
July 1, 2017 – October 1, 2019
MCONNECT — Remote SIM Provisioning platform enabling Mobile Network Operators to deliver authentication and activation credentials to the end customer's device on-demand, over the air. Carried operators through the generational shift: classic removable SIM → pre-programmed SIM → embedded SIM (eSIM) capable of receiving its programming remotely. Foundational infrastructure for connected-device, IoT, and carrier-independent telephony at scale.
MWALLET — Closed-Loop Mobile Wallet / Digital Money Platform
January 1, 2014 – June 1, 2017
MWALLET — end-to-end mobile wallet / digital money platform delivered out of MoreMagic (the Mobile Wallet Business Unit of Oberthur Technologies, later IDEMIA). Offered the full financial-service surface: cash-in / cash-out, airtime top-up, bill payment, domestic money transfer, merchant payments, and salary disbursement. Initially deployed in closed-loop configuration where the service provider holds all subscribers, agents, and merchants in a single wallet estate. Scope beyond code: • System implementation, deployment, and service rollout end-to-end. • Built and formalized the support organization and change-request process. • Integrated major merchant categories across the economy.
International Airtime Topup Exchange Hub — 250 MNOs × 90+ Countries
March 1, 2012 – December 1, 2013
International Exchange Hub for the global distribution of airtime topup — delivered out of MoreMagic (the Mobile Wallet Business Unit of Oberthur Technologies, later IDEMIA). Integrated with 250 Mobile Network Operators across 90+ countries, a distribution network of 100 master distributors, and 8,000+ retail outlets worldwide. • Carrier billing integration with Amdocs Qpass Digital Commerce Platform APIs for AT&T — enabling AT&T subscribers to send airtime topup to relatives abroad billed directly to their mobile account. • 3rd-party Telco integration via ISO 8583 and SOAP + WS-Security; adaptors built for Hutch Sri Lanka, Airtel Sri Lanka, Personal Paraguay, Telenor Serbia, Uff Colombia, MTS India, Airtel India, Comcel Colombia, GTT Guyana, BTC Bahamas, Movistar (global), Tigo (global), Cable & Wireless (all Caribbean), Digicel, Vodafone, Orange, and others. • Accounts Management & Operations Portal — replaced an accretion of email chains, spreadsheets, and ad-hoc databases tracking FX, sales, revenue, inventory, and reconciliation. Built on JBoss SEAM + JAX-WS. • E-commerce web + handset app as a direct sales channel for international top-up.
BPER Multichannel — Internet & Mobile Banking Platform (Banca Popolare dell'Emilia Romagna, Italy)
August 1, 2011 – February 1, 2012
Implementation of BPER Multichannel — online banking across four channels: personal internet banking, small business banking, telephone banking, and mobile banking — for Banca Popolare dell'Emilia Romagna, an Italian banking major. Solution blueprint by the Accenture Italy consulting team. Implementation stack: Spring Orchestration, EJBs, JAX-WS, JAX-RS on the backend; JSF with custom widgets over Apache MyFaces + jQuery on the frontend.
Avaya IPTCM — IP Telephony Centralized Management Server
July 1, 2009 – July 1, 2011
IPTCM (IP Telephony Centralized Management) Server — the management application for administering and configuring Avaya Communication Managers at enterprise scale. Communicates with Avaya CM over SSH using OSSI, Avaya's proprietary management protocol. Operates over Avaya Media Servers and controls Avaya Media Gateways and communications devices in both distributed and networked call-processing environments. Provides user/system management, intelligent call routing, application integration, and enterprise communications networking.
Avaya Fault & Performance Manager (FPM)
July 1, 2007 – June 1, 2011
Fault & Performance Manager (FPM) — operations-and-performance management for Avaya Communication Manager (CM) and associated voice networks. Two subsystems: • Avaya CM Data Collector — uses the OSSI protocol to synchronize and build the system view of the Avaya Voice Network from the CM's perspective. • SNMP Manager — generates SNMP requests against Avaya CM to modify and retrieve management information; receives and processes trap events from SNMP agents in the voice network.
KBOX — IT Automation & Management Appliance (KACE Networks → Dell)
April 1, 2006 – May 1, 2007
KBOX — appliance-based computer systems management platform from KACE Networks, enabling organizations to manage IT assets across security, application virtualization, and systems management. KACE was acquired by Dell in 2010 as part of Dell's systems-management portfolio.
Determina — Memory-Firewall HIPS (→ VMware / ESX)
April 1, 2005 – March 1, 2006
Determina Enterprise Security Management Center — Host-based Intrusion Prevention System (HIPS) using Determina's patented Dynamic Modification of Code and Runtime Introspection and Optimization technology (DYNAMORIO). Designed to protect operating systems and applications against memory-abuse attacks — buffer overflows, code injection, and similar memory-corruption exploits. Acquired by VMware in 2007 for integration into the ESX hypervisor portfolio.
GreenBorder — Browser Sandboxing (→ Google / Chrome Sandbox)
September 1, 2004 – March 1, 2005
GreenBorder Intrusion Prevention System Management Application — virtualization-based browser sandboxing for safe browsing and email handling. Created isolated "virtual machine" contexts where untrusted content (email, web pages) could execute without exposure to the host OS; attacker payloads vanished at session end. Acquired by Google in 2007 — widely understood to be the substrate behind Google Chrome's sandboxing architecture.
Brightmail — Anti-Spam Enterprise Manager (→ Symantec, $370M)
February 1, 2004 – August 1, 2004
Brightmail Anti-Spam Enterprise Manager — email-filtering platform deployed at the mail gateway, with industry-specific filtering capabilities for service providers and minimal administrative overhead. Brightmail was acquired by Symantec for $370 million in 2004. The company was founded in 1998 and had raised $55M across three VC rounds from Accel, TCV, and Symantec itself.
Cultural Fit Analysis
The candidate's extensive experience across various industries (telecom, finance, healthcare, IoT, logistics) and company types (startups, large enterprises, independent studio) demonstrates a high degree of adaptability and a broad perspective. Their involvement in projects with global scope and diverse technology stacks suggests an open-minded and continuous learning mindset. The emphasis on measurable outcomes, platform discipline, and workforce enablement aligns with a results-oriented and collaborative culture. The long tenure in several companies, including promotions, indicates loyalty and the ability to grow within an organization.
Soft Skills & Operational Fit
The candidate's experience as a Distinguished Engineer, Founder & Principal Engineer, and Director roles highlights strong leadership, strategic thinking, and problem-solving abilities. Their focus on 'agentic platform engineering' and 'continuous evals' demonstrates an innovative and data-driven approach to software development and operational excellence. The ability to build and scale engineering organizations, formalize processes, and mentor teams indicates excellent communication and collaboration skills. The diverse project portfolio also suggests adaptability and a strong work ethic.