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Technical Program Manager/Delivery Leader| Lead Scrum Master | SAFe Release Train Engineer | Accelerating AI, ML, Cloud Migration, Cybersecurity, Data Analytics in Banking & Financial Services | Insurance industry
Transforming strategy into execution through data-driven, agile, and AI-enabled program delivery. Senior Technical Program Manager | Lead Scrum Master | SAFe Release Train Engineer Driving Agile Transformation, Scalable Delivery & Data-Driven Execution Across Global Enterprises I’m a delivery-focused technology leader with 10+ years of experience bridging project, program, and Agile delivery management to execute large-scale transformation initiatives. I specialize in scaling Agile (SAFe), driving cross-functional alignment, and leading teams through modernization programs in Cloud, Data, and AI domains. Over the years, I’ve helped Fortune 100 financial institutions—including American Express, Wells Fargo, PNC Bank, and JPMorgan Chase—achieve strategic outcomes by delivering complex, enterprise-grade programs on time, within budget, and with measurable business value. As a Release Train Engineer and Senior Scrum Master, I enable continuous delivery through structured planning, dependency management, and agile governance. As a Senior Project/Program Manager, I ensure capital funding, metrics, and stakeholder engagement align with enterprise priorities. My approach combines data-driven decision making, process discipline, and servant leadership to build high-performing, empowered teams. Key Strengths: 🔹 Scaled Agile Delivery (SAFe RTE, Agile Coaching, PI/ART Facilitation) 🔹 Program & Portfolio Management | Capital Planning & Risk Governance 🔹 Cloud, Data, and AI Project Delivery | Continuous Improvement 🔹 Stakeholder Management | Communication Across Executive & Technical Teams 🔹 Vendor & Offshore Team Leadership | End-to-End SDLC Ownership I’m passionate about leveraging AI and Agile innovation to make organizations more adaptive, efficient, and value-driven. Always open to collaborating on large-scale transformation initiatives where str
Jorhat Engineering College
Master of Computer Applications (MCA), Computer Software Engineering
January 1, 1990 – January 1, 1993
First Citizens Bank (IA & MN)
Senior Scrum Master/Technical Project Manager/RTE
November 1, 2024 – Present
American Express
Agile Champion/Sr. Technical Program Manager/RTE
November 1, 2023 – November 1, 2024
Wells Fargo
Lead Scrum Master/Release Train Engineer/Agile Coach at Wells Fargo
November 1, 2021 – June 1, 2023
Phoenix, AZ · Hybrid
Marsh McLennan
Sr. Scrum Master/RTE
February 1, 2021 – November 1, 2021
USAA
Sr. Scrum Master/Agile Coach at USAA, Phoenix AZ (Implemented Safe)
March 1, 2020 – January 1, 2021
American Express
Sr. Scrum Master/Technical Project Manager at American Express, Phoenix, AZ
November 1, 2018 – March 1, 2020
PNC Bank
Sr. Scrum Master at PNC Bank, Phoenix, AZ
February 1, 2017 – October 1, 2018
American Express
Scrum Mater/Technical Project Manager
July 1, 2015 – January 1, 2017
Phoenix, Arizona, United States · On-site
American Express
Technical Project Manager at American Express
January 1, 2014 – June 1, 2015
Phoenix, Arizona, United States · On-site
American Express
Technical Project Manager at American Express
March 1, 2011 – December 1, 2013
Phoenix, Arizona, United States · On-site
Ameriprise Financial Services, LLC
Technical Project Manager at Ameriprise Auto & Home Insurance (USA)
July 1, 2007 – February 1, 2011
Minneapolis, Minnesota, United States · On-site
The Hartford
Tech Lead at The Hartford (USA), Hartford CT
July 1, 2006 – June 1, 2007
Hartford, Connecticut, United States · On-site
Chase
Tech Lead at JPMorgan Chase, New York, NY
November 1, 2003 – June 1, 2006
New York City Metropolitan Area · On-site
Certified Scrum Master
Scrum Alliance
June 23, 2026 – Present
Project Management Professional (PMP)®
Project Management Institute
June 23, 2026 – Present
Safe Release Train Engineer
SAFe by Scaled Agile, Inc.
June 23, 2026 – Present
Project Management Professional (PMP)
Project Management Institute
June 23, 2026 – Present
Safe Advance Scrum Master
SAFe by Scaled Agile, Inc.
June 23, 2026 – Present
Certified SAFe 6 Practice Consultant
SAFe by Scaled Agile, Inc.
June 23, 2026 – Present
Cultural Fit Analysis
The candidate has worked with several large, reputable organizations (American Express, Wells Fargo, USAA, PNC Bank, Marsh McLennan, First Citizens Bank), indicating adaptability to different corporate cultures. The consistent focus on Agile transformation, coaching, and process improvement aligns well with organizations seeking to mature their Agile practices. The diversity of projects, from cybersecurity to finance anomaly detection and cloud migration, suggests a broad interest and ability to engage with various technical and business challenges.
Soft Skills & Operational Fit
The candidate's resume highlights strong leadership, coaching, and facilitation skills, essential for a Scrum Master role. Experience in resolving impediments, coordinating across diverse teams, and driving continuous improvement indicates a good operational fit. The descriptions also suggest a proactive approach to problem-solving and stakeholder management.