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QA Engineer with 7+ years in Software Testing & Quality Assurance
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Test Analyst with total 7 years of IT work experience of experience in QA software testing. Presently, working as a Senior Functional Tester in Datamatics Global Services Limited. Experienced Software Functional Tester with over 6.9 years of hands-on experience in testing diverse software applications including APIs, CRM systems, regression testing, logic apps, and actuarial software and web portals. Expertise in API testing using tools like Postman or SoapUI to validate data communication and functionality. Familiar with CRM systems such as Salesforce or Microsoft Dynamics, ensuring end-to-end testing of customer management workflows and integrations.
Pune University
Bachelor of Engineering · Information Technology
August 1, 2014 – June 30, 2018
Datamatics Global Services Limited
Senior Functional Tester
September 1, 2022 – Present
India
Datamatics Global Services Limited
Senior Functional Tester
March 1, 2021 – December 31, 2021
India
Datamatics Global Services Limited
Senior Functional Tester
February 1, 2021 – October 31, 2022
India
BUPA NRE (New Rating Engine for Pricing), Engage and DOT
September 1, 2022 – Present
Closely works with Architects, Solution Designers, Developers, Product Owners, Project Managers, and others to help ensure high quality and timely delivery on multiple implementations of projects of varying sizes and complexities. As a QA Software Test Engineer, I plan and executes manual testing throughout the development cycle and against multiple and varying technologies such as MS Dynamics CRM, ForgeRock, SiteCore, mobile development, throughout the project, and communicates frequently with team members regarding quality status, and helps to resolve test impacts and issues to ensure the highest degree of customer satisfaction. Delivering testing as per Test Strategy and Test Plans in accordance with Bupa UKMU IT standard (s), dependent on development lifecycle (i.e. SDLC, ADLC, IDLC). Developing test specifications, produce test estimates and track spend against plan. Developing test cases, test scripts, and test traceability matrices ensuring sufficient coverage against business requirements / user stories. Developing test programs that address areas such as database impacts, software scenarios, negative testing, or usability. Developing, documenting, and maintaining functional test cases and other test artefacts like the test data, data validation, and ensure regression test packs are always maintained and up to date. Executing and evaluating manual (functional, integration, end to end, regression) test cases and report test results. Identify and find / create test data to support Manual test processes. Hold and facilitating test plan/case reviews with cross-functional team members. Following change management and defect reporting processes. Producing testing documentation including results to assess quality. Utilize test tools e.g., TFS / Azure DevOps for defect management, test planning, etc. Assisting Business Analysts, Developers, Scrum Masters in ensuring defined requirements / user stories are verifiable and risks are identified. Reviewing and giving input to business requirements, functional specifications, user stories, test strategies, test cases, test results, release notes. Assisting in UAT phases: review plans, scripts, provide support during UAT. Assisting implementation phases: help the planning, the Operational Acceptance Test and give emergency support (if necessary) during the implementation. Participating in and/or feedback into Post Implementation Reviews as appropriate. Sharing knowledge of application, projects, and processes within QA function. To keep colleagues, leaders, managers regularly informed of the status of specific resolution activities. To provide Line Managers with status of work in progress and workload, and raise any issue as appropriate. To establish, develop and maintain credibility and working relationships with on and offshore users, and being an ambassador for UKMU IT. To proactively participate in all UKMU IT functional/departmental meetings giving feedback to ensure continual improvement and undertaking initiatives as directed. To raise ideas for possible improvements within the QA function and to help carry these ideas forward across UKMU IT. To keep up to date on the Bupa organisation and businesses, the healthcare market place and IT industry opportunities to provide the optimum systems solutions.
Scrum Tactical (Replace point application into window base screen)
March 1, 2021 – December 31, 2021
As part of this project we have developed the new screen into software and included all transactions which was part of other application as per business need. Tracking new requirements for the project. Identifying and managing risks. Reviewing the defect reports prepared by QA engineers and upload on TFS. Collaborated closely with cross-functional Agile teams as a Scrum System Tester to ensure comprehensive test coverage throughout all sprint cycles. Applied Agile testing methodologies to plan, execute, and automate tests within iterative development cycles. Facilitated sprint planning, daily stand-ups, sprint reviews, and retrospectives to align testing efforts with development goals. Developed and executed accepted criteria and user stories into test scenarios and cases, ensuring all functional and non-functional requirements were met. Conducted regression testing to verify new functionalities and enhancements while maintaining the integrity of existing features. Collaborated with product owners and stakeholders to prioritize testing activities based on business priorities and customer needs. Effectively communicated test results, defects, and quality metrics through daily status updates, defect tracking tools (e.g., TFS), and sprint reviews.
Scrum Blue(New Bupa Product -Migration of Policies)
February 1, 2021 – October 31, 2022
Other insurance company policy migration into bupa as new product develop for migrated policies. Client communication through calls and emails. Task allocation. Tracking new requirements for the project. Identifying and managing risks. Reviewing the defect reports prepared by QA engineers and upload on TFS. Performing Functional Testing, Cross browser Testing, Mobile Testing, Negative Testing, Regression and Retesting, Smoke Testing.
Gratitude & appreciations
Unknown
June 1, 2026 – Present
Generative AI Masterminds
Outskill
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity, including policy migration, new rating engine development, and application modernization, indicates adaptability to different business contexts. Their experience in Agile environments and collaboration with cross-functional teams suggests a good fit for dynamic, team-oriented cultures. The breadth of skills, while focused on manual testing, shows a foundational understanding of various QA aspects. The 'Generative AI Masterminds' certification indicates an interest in emerging technologies, which is a positive for cultural alignment with innovation.
Soft Skills & Operational Fit
The candidate demonstrates strong communication and interpersonal skills, as evidenced by client communication, facilitating test plan reviews, and collaborating with various stakeholders. Their proactive attitude towards learning new technologies and team building suggests a positive operational fit. Experience in risk management and defect reporting aligns well with standard QA operational processes.