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Digital Transformation - GCC | Leader | AIOps | ECommerce | Director
Digital Transformation Leader | GCC Builder | GCC Architect | Trusted CXO Advisor | AI-First Operations Advocate I’m a growth-focused transformation and delivery executive with 23+ years of experience leading digital innovation, building and scaling global capability centers (GCCs), and executing enterprise-wide programs across Fortune 500 clients. Currently a Director at Deloitte, I help organizations thrive by blending strategy, technology, and operational excellence. Highlights: Scaled GCCs from 0 to 300+ FTEs and grew accounts to ₹200+ Cr within 3 years through strategic expansion and solution-led GTM execution. Delivered $200M+ digital transformation programs across industries including retail, manufacturing, and SaaS tech. Spearheaded the design and delivery of Generative AI solutions, enhancing software development lifecycle efficiency as well as helping bring efficiency to various business verticals Led global Customer Experience transformation , eCommerce and cloud-first transformations using Adobe Experience Cloud, SAP CX, SFCC, HCL and Liferay, aligned with $28B+ client growth agendas. Partnered with CXOs to enable GenAI-driven operational shifts, enabling efficiency, improving delivery velocity and organizational readiness. Recipient of multiple “Largest Deal Win” awards for pre-sales solutioning and strategic delivery impact. I believe in empowering high-performance teams, aligning delivery with business value, and driving measurable outcomes through innovation and trust. Passionate about shaping the future of digital business through continuous learning, transformation leadership, and AI-first strategy. Let’s connect if you’re building the next frontier in digital transformation, GCC growth, or AI operations.
Indian School of Business
Stratergy Thinking, Stratergy Thinking
March 1, 2026 – March 1, 2026
Manipal Academy of Higher Education
Postgraduate Degree, Cloud Computing
March 1, 2021 – September 1, 2021
FIFA/CIES International Programme in Sports Management India
FIFA Diploma in Football Medicine, Sports Studies
January 1, 2020 – January 1, 2020
Bharathidasan University
BE, computer science
January 1, 1998 – January 1, 2002
Bosch
German Language certification, German Language certification
N/A – Present
Deloitte
Digital Transformation - GCC | Leader | AIOps | ECommerce | Director
January 1, 2022 – Present
India
Robert Bosch Engineering and Business Solutions Private Limited
Global E-Commerce & Digital Transformation Lead
July 1, 2017 – January 1, 2022
Greater Coimbatore Area
Robert Bosch Engineering and Business Solution Ltd
Group Manager | Delivery Manager - eCommerce, Mass Transportation & Product Development
November 1, 2015 – June 1, 2017
Coimbatore Area, India / Information Techology and Service
Robert Bosch GmbH
Product Manager | Multi-Project Lead
June 1, 2013 – Present
Robert Bosch GmbH
Product Manager
January 1, 2012 – May 1, 2013
Robert Bosch GmbH
Senior Project Manager
January 1, 2011 – December 1, 2011
Robert Bosch GmbH
Project Manager
January 1, 2010 – December 1, 2010
Robert Bosch GmbH
Associate Project Manager
January 1, 2009 – December 1, 2009
Robert Bosch GmbH
Technical Lead
December 1, 2006 – January 1, 2009
GE
Senior Engineer
January 1, 2004 – January 1, 2006
esquire systems
Software Programmer
May 1, 2002 – August 1, 2004
Certified Information Systems Security Professional (CISSP)
Simplilearn
June 25, 2026 – Present
Lean Six Sigma Green Belt Certified
GE
June 25, 2026 – Present
Certified Scrum Master (CSM)
Scrum Alliance Inc
June 25, 2026 – Present
FIFA Diploma in Football medicine
FIFA
June 25, 2026 – Present
German language cetrification
Bosch Global Software Technologies
June 25, 2026 – Present
Critical Thinking for Better Judgment and Decision-Making
June 25, 2026 – Present
Digital Transformation for Tech Leaders
June 25, 2026 – Present
ITIL 4 Foundation Level
Simplilearn
June 25, 2026 – Present
GDPR Compliance: Essential Training
June 25, 2026 – Present
PMI Agile Certified Practitioner (PMI-ACP)
Project Management Institute
June 25, 2026 – Present
Chief Technology Officer Career Guide
June 25, 2026 – Present
CERTIFIED BLOCKCHAIN ARCHITECT
Blockchain Council
June 25, 2026 – Present
Design Thinking: Understanding the Process
June 25, 2026 – Present
CERTIFIED BLOCKCHAIN SECURITY PROFESSIONAL
Blockchain Council
June 25, 2026 – Present
AI User Group - Level 1
IBM
June 25, 2026 – Present
Business Valuation
The Learning Network
June 25, 2026 – Present
CERTIFIED METAVERSE EXPERT
Blockchain Council
June 25, 2026 – Present
Generative AI in Cloud Computing: Core concepts
June 25, 2026 – Present
Edge AI : Tools and Best Practices for Building AI Applications at the Edge
June 25, 2026 – Present
Scaling Generative AI
June 25, 2026 – Present
Generative AI For Leaders
Udemy
June 25, 2026 – Present
Environmental Social Governance (ESG)
Udemy
June 25, 2026 – Present
Generative AI - Risk and Cyber Security
Udemy
June 25, 2026 – Present
Generative AI for Leaders
Coursera
June 25, 2026 – Present
New Ways of Working with AI World
London Business School
June 25, 2026 – Present
Introduction to Responsible AI
June 25, 2026 – Present
GenAI Fluency – Leaders
Coursera
June 25, 2026 – Present
Cultural Fit Analysis
The candidate's career trajectory shows a strong focus on leadership, product management, and digital transformation within large organizations (Bosch, Deloitte, GE). While there's a foundational degree in computer science, the recent experience and certifications lean heavily towards strategic, managerial, and emerging technology leadership rather than hands-on software engineering. The target role of 'Software Engineer' appears to be a significant mismatch with the candidate's recent career path, which is more aligned with a Director or Lead role in technology strategy or product management. The diversity of certifications (AI, Blockchain, ESG, FIFA Diploma) indicates a broad interest, but also a potential lack of deep specialization in core software engineering principles relevant to a hands-on role.
Soft Skills & Operational Fit
The candidate's extensive experience in leadership, project management, and digital transformation roles suggests strong soft skills in strategic thinking, business acumen, and stakeholder management. Certifications in Agile (CSM, PMI-ACP) and Design Thinking indicate an understanding of modern operational methodologies. However, the provided data does not offer direct insights into communication clarity, work attitude, stress handling, or team collaboration from actual performance, only from assessment focus areas with zero scores.