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Customer Support Associate with 4+ years in process training and lab operations
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Dynamic professional with extensive experience at INFINX as an Pre – Authorization, excelling in process training. Proficient in IPA and EPIC, a commitment to quality have driven my ability to train mentor new team member effectively.
Siddharth College
TYBSC
N/A – Present
Santh Bhagwan Baba Jr College
HSC
N/A – Present
Sahyadri vidyamandir
SSC
N/A – Present
INFINX
Pre – Authorization
March 1, 2025 – December 1, 2025
India
SRL Diagnostics
Phlebotomist
June 1, 2021 – March 1, 2022
India
Aashirwad Pathology
Laboratory Technician
April 1, 2018 – May 1, 2020
India
Cultural Fit Analysis
The candidate's diverse experience in healthcare roles (Laboratory Technician, Phlebotomist, Pre-Authorization) suggests adaptability and a broad understanding of the healthcare ecosystem. Their commitment to quality and training new team members aligns with a collaborative and supportive work culture. The target role of Customer Support Associate aligns well with their recent experience in client coordination and query handling.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills such as teamwork, problem-solving, time management, and attention to detail, which are crucial for a Customer Support Associate role. Their experience in training new joiners and coordinating with clients indicates good operational fit for roles requiring direct customer interaction and process adherence.