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Product Manager with 7+ years in Digital Commerce, Airline Technology & Agile Delivery
Product Owner and Senior Business Analyst with 7+ years of experience delivering airline digital commerce, ecommerce, and enterprise transformation solutions across global markets. Navitaire NewSkies SME with deep expertise across Passenger Service Systems (PSS), Internet Booking Engines (IBE B2B/B2C), Group Management Systems (GMS), loyalty platforms, ancillary services, airline retailing, and payment integrations. Proven track record of owning product backlogs, defining roadmaps, translating complex business requirements into scalable solutions, and driving Agile delivery across cross-functional teams. Experienced in stakeholder management, business process optimisation, digital transformation, API integrations, and data-driven decision making, with measurable outcomes including USD 5M+ revenue impact, 40% reduction in payment failures, 25% improvement in booking efficiency, and 98% client satisfaction across Asia, the Middle East, Europe, North America, and ANZ.
Hyderabad Institute of Technology and Management | JNTUH
B.Tech · Electronics & Communication Engineering
N/A – June 30, 2019
Jazeera Airways
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Practical Insights of Business Analysis
InterActx
May 1, 2023 – Present
SQL Crash Course
CoRise
March 1, 2023 – Present
Technology Entrepreneurship Program (TEP)
Indian School of Business Centre for Innovation & Entrepreneurship
January 1, 2017 – Present
Cultural Fit Analysis
The candidate's experience across multiple companies and diverse projects (airline digital commerce, e-commerce, payments, loyalty platforms, AI chatbots, and earlier roles in EdTech, BFSI, Healthcare, SaaS) demonstrates adaptability and a broad range of interests. Their involvement in digital transformation initiatives and optimizing customer journeys indicates an innovative mindset. The emphasis on client satisfaction and revenue optimization suggests a strong business-oriented approach. The candidate's certifications in 'Technology Entrepreneurship' and 'Practical Insights of Business Analysis' further highlight a commitment to continuous learning and professional development, which aligns well with a growth-oriented culture.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and collaboration skills through their extensive experience in managing cross-functional teams and stakeholder workshops. Their ability to drive digital transformation and process automation indicates a proactive and efficiency-oriented work attitude. The detailed descriptions of managing UAT, coordinating with various teams (Engineering, Infrastructure, QA, Finance, Risk, IT, HR, Operations), and facilitating Agile ceremonies suggest strong operational fit and a collaborative approach to problem-solving. The candidate's focus on measurable outcomes (e.g., revenue impact, efficiency improvements) aligns with a results-driven culture.