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Product Manager with 7+ years in Digital Platforms & AI
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Highly experienced Lead Business Analyst and Product Manager with over 7 years of expertise in driving end-to-end business analysis for enterprise and AI-enabled digital platforms. Proven ability to act as a key liaison between business, engineering, and QA teams, translating complex requirements into actionable solutions. Skilled in Agile methodologies, data analysis, and documentation, contributing to process improvements and successful project deliveries across various domains including AI chatbots, business intelligence dashboards, and agriculture platforms.
Punjab Technical University
BTech · Electronics and Communication Engineering
N/A – June 30, 2018
RSK Business Solutions
Lead Business Analyst/Product Manager
February 1, 2021 – Present
Gurgaon, Haryana, India
Birdres Technologies
Business Analyst
June 1, 2019 – November 1, 2020
Gurgaon, Haryana, India
Mobiloitte Technologies
Business Analyst
January 1, 2018 – December 1, 2018
Gurgaon, Haryana, India
AI-Powered Business Insights Dashboard
May 1, 2024 – June 1, 2026
Led product discovery and requirement definition for an AI-driven analytics dashboard designed to support executive and operational decision-making. Defined KPIs, success metrics, and user journeys to ensure dashboards delivered actionable, role-based insights. Collaborated with data, engineering, and design teams to translate business questions into meaningful visualisations and analytics features. Conducted stakeholder workshops and review sessions to refine dashboard usability, data relevance, and overall product value.
AI Chatbot for Business Process Optimization
February 1, 2024 – June 1, 2026
Identified end-to-end automation opportunities across internal business processes and translated them into a clear product problem statement for an AI-powered chatbot. Led requirement definition and feature scoping, including conversation flows, business rules, and exception handling in collaboration with stakeholders. Worked closely with engineering and AI teams to deliver iterative releases, ensuring alignment between business intent and technical implementation. Validated product outcomes through UAT, user feedback, and performance analysis, driving continuous improvements in accuracy and usability.
Planet and Manner (UK Client - Agriculture Platform)
January 1, 2023 – June 1, 2026
Contributed to roadmap planning and feature prioritisation for a UK government-backed agriculture software platform. Balanced regulatory compliance, business objectives, and end-user needs while defining functional enhancements. Worked closely with UK-based stakeholders to gather feedback, clarify requirements, and manage expectations. Coordinated release planning, sprint reviews, and feedback cycles to support timely and incremental improvements. Analysed usage patterns and stakeholder inputs to identify opportunities for ongoing optimisation.
AWS-Solutions Architect Associate
AWS
June 1, 2026 – Present
CSM - Certified Scrum Master
Unknown
June 1, 2026 – Present
CSPO - Certified Scrum Product Owner
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience with diverse projects, including AI chatbots, analytics dashboards, and an agriculture platform for a UK client, demonstrates adaptability and a broad range of problem-solving contexts. Their roles consistently involve bridging business and technical teams, which is crucial for a Product Manager. The certifications (CSPO, CSM) align well with modern product development practices, indicating a proactive approach to professional development. The experience with international stakeholders (UK, US) suggests an ability to work in diverse cultural settings. However, the resume lacks explicit mention of contributions to team culture, mentorship, or community involvement, which could further strengthen cultural fit.
Soft Skills & Operational Fit
The candidate demonstrates strong communication and collaboration skills through their detailed project descriptions, highlighting stakeholder engagement, workshop facilitation, and cross-functional team coordination. Their experience in managing regulated and enterprise solutions suggests an ability to handle complex operational environments and manage change effectively. The focus on UAT, user feedback, and continuous improvement indicates a user-centric and iterative approach to product development.