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Executive with 4+ years in settlement and complaints resolution and mechanical engineering.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Detail-oriented professional with expertise in settlement and complaints resolution within the IPG team at Baroda Global Shared Services Ltd. Skilled in handling customer queries, ensuring compliance, and optimizing workflows for operational efficiency. Strong foundation in mechanical engineering with experience in CNC operations, maintenance, and solar power systems. Proficient in MS Excel, data entry, and problem-solving, with a proven record of enhancing customer satisfaction and process improvements.
Karnataka state open university
Bachelor of Engineering · Mechanical Engineering
N/A – June 30, 2018
Ganpat University
Diploma · Mechanical Engineering
N/A – June 30, 2013
Baroda Global Shared Service Ltd
Executive
December 1, 2021 – Present
Vadodara, Gujarat, India
LobelSolarPower System
Service Engineer
August 1, 2020 – January 1, 2021
India
MeghmaniDyesandIntermediates LLP
Fitter, Maintenance Department
May 1, 2019 – February 1, 2020
India
Aprotech Industries
CNC Operator
April 1, 2014 – September 1, 2014
India
Cultural Fit Analysis
The candidate's experience spans diverse industries including finance (IPG), renewable energy, and manufacturing. While this shows adaptability, the primary experience is in mechanical engineering and operational roles, with the most recent role being an 'Executive' in a shared service center. The target role is 'Executive', which aligns with their current position. However, the breadth of skills is primarily operational and mechanical, with limited exposure to strategic or leadership aspects typically expected at a senior executive level. The lack of project diversity beyond their direct job responsibilities and the absence of advanced technical skills beyond basic office tools suggest a potential gap in cultural fit for a highly strategic or innovative executive role, unless the target role is specifically operational management.
Soft Skills & Operational Fit
The candidate demonstrates strong problem-solving, logical ability, and attention to detail, which are critical for an Executive role. Their experience in improving process workflows and collaborating with cross-functional teams indicates good operational fit and potential for leadership in process optimization. The focus on customer satisfaction and compliance aligns well with an executive position requiring meticulous execution and strategic thinking.