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QA Automation Engineer with 4+ years in Functional, API & Automation Testing
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Having 4+ years of experience as Software Test Engineer in Go digit General Insurance PVT LTD from January 2022 to Present. Proficient in Functional Testing, Manual Testing, API Testing. Worked with JIRA for test case management and bug management. Expertise in identifying scenarios, preparing Test Cases, Test Plan, Test Documents, SOW (Statement of Work), Defect Report, Creating Requirement Traceability Matrix. Strong knowledge of Software Development life Cycle (SDLC) and Software Testing Life Cycle (STLC).
VTU University
Bachelors of Computer Science and Engineering · Computer Science and Engineering
August 1, 2016 – June 30, 2020
Go digit General Insurance PVT LTD
Software Test Engineer
January 1, 2022 – Present
India
Value366
June 1, 2026 – Present
Value 366 is a SaaS - based CRM extension for partner Onboarding (e.g., ICICI, HDFC, and Axis). It integrates calling via Digit Bridge and enables quote creation. Generated quotes and payment links are shared through WhatsApp, SMS, and Email for seamless premium payment.
CRM - Customer Relationship Management
June 1, 2026 – Present
Worked on a B2B CRM platform designed for managing corporate insurance policies and Analytic. Verified modules for broker meetings and client meetings to ensure accurate tracking of policy acquisition channels. Performed functional, integration, and regression testing on reporting dashboards and workflows for corporate client management.
CRM - Gabber CRM - based Tele calling
June 1, 2026 – Present
Tested a B2C CRM platform designed for managing customer insurance policies across multiple processes (motor, motor renewal, life, life renewal, etc.). Verified lead flow, tele calling workflows, and status tracking for call logs and conversions.
Fraud Rule Engine
June 1, 2026 – Present
Fraud Rule Engine is to detect and prevent fraudulent activities throughout the insurance lifecycle, including policy issuance, claim processing, and customer interactions. Another objective is to detect fraud across lines of business (LOB). For example, if fraud is identified in the travel module, it should be flagged and surfaced in other LOB's, Such as motor, health, or any other source.
Digit Bridge
June 1, 2026 – Present
Recently, Working on the digit bridge project which is under network domain. Handling communication between the agent and customer. Callings are handled on the asterisk server. We are provided smooth network communication between agent, supervisor and customer. Provided latest features barge, whisper and listen, conference call, call transfer.
Health Claims
January 1, 2021 – March 1, 2022
An application where an organization do Claim Registration for both cashless and Reimbursement claim, Claim process flow from initial to final approved. In this project will test the flow from initial, interim, final stage, bill entry, payment stage, will process the claim and move it to payment stage.
AS1, AS2 Certification
TOSCA
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project experience spans diverse domains within the insurance sector (Health Claims, CRM, Fraud Rule Engine, Network communication), showcasing adaptability and a broad understanding of different business processes. The listed skills cover a wide range of testing types and tools, indicating a versatile professional. The role alignment with a QA Automation Engineer is strong, given the explicit experience in automation tools and methodologies. The candidate's stated desire to continuously learn and work on new endeavors suggests a proactive and growth-oriented mindset, which aligns well with dynamic team environments.
Soft Skills & Operational Fit
The candidate demonstrates good communication skills, as stated in the resume, and an ability to deal with various stakeholders. The project descriptions indicate a structured approach to testing and defect management. The candidate's experience as a Business Analyst and in project management suggests leadership potential and a holistic understanding of project delivery. The 'Tech Titan Award' and 'Star Performer' achievements indicate a strong work ethic and commitment to quality.