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Customer Support Associate with less than a year in customer support, AI training, and data science
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Highly motivated and results-oriented professional with 11 months of experience across customer support, AI language training, and healthcare consulting. Skilled in communication, prompt engineering, data analysis, and various AI/Cloud technologies. Eager to leverage a strong academic background in Cloud Technology and Information Security, combined with practical project experience in Waste Classification and Deepfake Detection, to contribute to innovative AI and data-driven initiatives.
Vels Institute of Science and Technology
BCA · Cloud Technology and Information Security
July 1, 2023 – May 1, 2026
CGHS
HSC
June 1, 2023 – June 1, 2023
Visit Health Private Limited
Consultant
February 1, 2026 – Present
Chennai, Tamil Nadu, India
Sutherland
Customer Support Executive
October 1, 2024 – December 1, 2024
Chennai, Tamil Nadu, India
Outlier AI
AI Language Trainer - Tamil
May 1, 2024 – July 1, 2024
Chennai, Tamil Nadu, India
Waste Classification Using CNN
June 24, 2026 – Present
• Built a CNN model to classify organic vs recyclable waste using TensorFlow & Keras. • Achieved 79% accuracy with image preprocessing & data augmentation.
Deepfake Detection Using AI
June 24, 2026 – Present
• Designed and deployed a deepfake detection solution using Xception CNN and Flask, hosted on localhost (5000), allowing users to upload images for real-time image analysis with confidence scores. • Achieved 85% validation accuracy.
Cultural Fit Analysis
The candidate's experience spans customer support, healthcare coordination, and AI language training, indicating adaptability and a willingness to engage in diverse roles. Their academic projects in AI/ML suggest an interest in technology and problem-solving. However, the lack of extensive professional experience in a purely technical support environment might require additional training to align with specific technical support methodologies and tools.
Soft Skills & Operational Fit
The candidate demonstrates communication skills, problem-solving, and customer support experience, which are crucial for a Technical Customer Support Specialist role. Their experience in coordinating with doctors and patients, as well as handling customer queries, indicates a good operational fit for roles requiring direct customer interaction and issue resolution. The AI Language Trainer role also highlights attention to detail and adherence to guidelines.